Supplier Negative Review
Name of retailer:
vaping.com
Date of your initial complaint to the supplier
Dec 7, 2019
Method used when initiating complaint with retailer
Email
Ticket number (if you were issued one)
General nature of complaint
Defective or wrong product
Briefly describe your problem or issue
Received a Novo starter kit, the unit is defective and nothing like my current Novo. I have emailed vaping.com 3 different times with no response. I checked my account with vaping.com and my order doesn't even appear on my account. I would like to either send the item back and get a refund or a replacement starter kit.