Nucig Advanced Pro 2009
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I love my NUCIG, don't like any of the flavors so far. Have had No problems with the equipment. But good grief they are difficult to work with. I don't believe they actually READ their emails!
I have never had such an odd correspondence with anyone ever!!
After 3 orders, The 3rd order went beautifully. Orders 1 & 2 still haven't gotton straightened out. My most recent communication with them doesn't acknowledge the mistake in the 1st order, and gets the mistakes in the 2nd order completely backwards! The items they neglected to send, I am still not getting, but the things I got, they are resending, because they think I didn't get them.
I also asked about the cleaning, which the pamphlet suggests should be done weekly. But never says HOW to go about it. They never answered that at all. And this is just the most recent situation.
I will be searching elsewhere for the product. Any suggestions would be appreciated.
Thanks, Kay
I have never had such an odd correspondence with anyone ever!!
After 3 orders, The 3rd order went beautifully. Orders 1 & 2 still haven't gotton straightened out. My most recent communication with them doesn't acknowledge the mistake in the 1st order, and gets the mistakes in the 2nd order completely backwards! The items they neglected to send, I am still not getting, but the things I got, they are resending, because they think I didn't get them.
I also asked about the cleaning, which the pamphlet suggests should be done weekly. But never says HOW to go about it. They never answered that at all. And this is just the most recent situation.
I will be searching elsewhere for the product. Any suggestions would be appreciated.
Thanks, Kay
Fellow vapers .... like you I was really stoked with Nucig AdPro 2009 when it arrived.... however 1month in I have severe regrets.
Customer service is a JOKE!
Phone calls and emails IGNORED!
I threw good money after bad and bought a new atomizer ..... NO JOY!!
Helpline ..... NON EXISTENT!
Do yourselves a favour and plan for the (near) future when your Nucig packs in...
Can anyone recommend a decent bit of kit with reliable afterservice??
asmac_au
Customer service is a JOKE!
Phone calls and emails IGNORED!
I threw good money after bad and bought a new atomizer ..... NO JOY!!
Helpline ..... NON EXISTENT!
Do yourselves a favour and plan for the (near) future when your Nucig packs in...
Can anyone recommend a decent bit of kit with reliable afterservice??
asmac_au
I have a NuCig Advance Pro II - the atomisers seem to be better than with the 2009 version, but the batteries are awful - they have also started to sell a charging case which looks cool, but I haven't had chance to put it to the test because all the batteries I bought have failed - I am giving up on them as a brand to be honest - and I am quite disappointed because they have the styling right.
I originally had a DSE901 from cheapelectroniccigarettes.co.uk and got no vapour from it.
They then suggested that I try a NUCIG Advanced Pro 2 and I have to say that it is a-m-a-z-i-n-g.
Styling is perfect and whilst one of the batteries in the starter kit failed they changed it out for me within a couple of days and the PCC kept me going anyway.
I am happy with the smaller batteries as i'm sure they will get better with development.
Haven't bought from NUCIG directly.
They then suggested that I try a NUCIG Advanced Pro 2 and I have to say that it is a-m-a-z-i-n-g.
Styling is perfect and whilst one of the batteries in the starter kit failed they changed it out for me within a couple of days and the PCC kept me going anyway.
I am happy with the smaller batteries as i'm sure they will get better with development.
Haven't bought from NUCIG directly.
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