Official DiscountVapers.com Thread #2
- Thread starter gormly
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Customer: "I just bought one of your computer packages, but I can't get the printer to work."
Tech Support: "Ok, what is doing?"
Customer: "It just doesn't work. When i try to print, nothing at all happens, and then my computer says that I can't find my printer."
Tech Support: "Are you sure that you had the printer hooked up correctly?"
Customer: "Yes, I have it plugged into the wall."
Tech Support: "Do you have the printer cable plugged into your computer?"
Customer: "I don't know. I was reading the instructions, and it was saying something about plugging it into the computer, but that was too complicated. I just set the printer right next to the computer, like it shows in the picture. I thought that it might be too far away, but I got it as close as I could, and it still wouldn't work."
Tech Support: "Um..... You need to plug you printer cable in. It goes from your printer to your computer. I think you should have gotten one with your computer package. Do you have one?"
Customer: "i don't think so. I had some weird looking cable, but I thought it was extra, so I threw it away."
Tech Support: "Well, you are going to need to get another printer cable, and you use it to connect the printer to the computer."
Customer: "It doesn't show that in the picture."
Tech Support: "Well, it may not show it there, but you do need it for your printer to work."
Customer: "Oh. Ok. This is all pretty confusing."
Tech Support: "All you need to do is get a printer cable and then plug your printer into your computer."
Customer: "So you mean I need to buy extra stuff to get my computer to work?"
Tech Support: "No, one came with you computer, but you said you threw it away."
Customer: "I think I'm just going to call the neighbor. I think he will be able to get it to work."
Tech Support: "Ok ma'am, but you will need a printer cable."
Customer: "My neighbor is pretty good with computers."
Tech Support: "Ok, have a nice day."
I burst out laughing as soon as she left.
(Your turn)
Tech Support: "Ok, what is doing?"
Customer: "It just doesn't work. When i try to print, nothing at all happens, and then my computer says that I can't find my printer."
Tech Support: "Are you sure that you had the printer hooked up correctly?"
Customer: "Yes, I have it plugged into the wall."
Tech Support: "Do you have the printer cable plugged into your computer?"
Customer: "I don't know. I was reading the instructions, and it was saying something about plugging it into the computer, but that was too complicated. I just set the printer right next to the computer, like it shows in the picture. I thought that it might be too far away, but I got it as close as I could, and it still wouldn't work."
Tech Support: "Um..... You need to plug you printer cable in. It goes from your printer to your computer. I think you should have gotten one with your computer package. Do you have one?"
Customer: "i don't think so. I had some weird looking cable, but I thought it was extra, so I threw it away."
Tech Support: "Well, you are going to need to get another printer cable, and you use it to connect the printer to the computer."
Customer: "It doesn't show that in the picture."
Tech Support: "Well, it may not show it there, but you do need it for your printer to work."
Customer: "Oh. Ok. This is all pretty confusing."
Tech Support: "All you need to do is get a printer cable and then plug your printer into your computer."
Customer: "So you mean I need to buy extra stuff to get my computer to work?"
Tech Support: "No, one came with you computer, but you said you threw it away."
Customer: "I think I'm just going to call the neighbor. I think he will be able to get it to work."
Tech Support: "Ok ma'am, but you will need a printer cable."
Customer: "My neighbor is pretty good with computers."
Tech Support: "Ok, have a nice day."
I burst out laughing as soon as she left.
(Your turn)
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