Official ProVari 3 Thread - P3 *PART 2*

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rasmith1959

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Well, they don't call me a "master-enabler" for nuttin, ya' know?!



The Slices are cool, but on the Plasma tank, there would be no way to get 'em in there. The chimney gives just enough space between it and the tank wall to get a needle in to fill the tank.



I didn't realize this, but on the Bouder Vapor House site, they say this will work on Authentic KFL+ and Authentic Russian 91%. But I'm not sure it would look that great on the Russian I have with the Media-Blasted finish. But the flavor is just geting better and better and better that I feel quite sure this won't be my last Plasma Tank, For Sure!

I was wondering if it would work at all with the Russian 91% since it's virtually a 1:1 clone of the Kayfun Lite+. It looks totally awesome and I'd love to have one, but unfortunately I've already blown my vape budget for the remainder of the year...



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rasmith1959

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I rarely ever drop a Provari ... however tonight, one hit the floor by accident :blink:

glad it didn't break the tile :cool:

I rarely drop mine as well. Last time was just a few weeks ago when I was getting out of my car and I forgot that I had my P3 Celtic Knot between my legs.... Luckily all that happened was it just dinged up the end cap a little, but otherwise the P3 was just fine. Now I make sure my Provari is in my hand BEFORE I get out of the car!





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rbrylawski

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I was wondering if it would work at all with the Russian 91% since it's virtually a 1:1 clone of the Kayfun Lite+. It looks totally awesome and I'd love to have one, but unfortunately I've already blown my vape budget for the remainder of the year...



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I haven't tried it on my Russian 91%, but according the Boulder Vapor House, the Plasma Tank will work just fine on a Russian. And I did see a video where a guy was using the Plasma Tank on a C_one and it was working fine. Trippy Tips will not guarantee them if they are used on something other than an authentic. That doesn't mean it won't work.
 

rbrylawski

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I'm really enjoying the Plasma Tank. Here she is on my desk at work this morning!

6ab2d6953f573ee169e2bd5434391ec0.jpg



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Pinggolfer

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My goats are Bhaji and Jitterbug.

We know what happened to Curry. I did some searching and TO actually had 5 goats. Two of which have run away. Upon further research I was able to locate TO's missing goats.



 

Pinggolfer

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I don't want to jinx myself, but I've never knocked my iPhone on the floor either. I redefine OCD when it comes to taking care of things. For example and this is no easy feat, none of my watches, let me repeat that, none of my watches have any scratches on them. Rings either. But it's hard being me.

Let me think here a bit. Being RB with his OCD or a bullet to the head? I decided a bullet to the head.
 

Pinggolfer

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The morning shift is certainly slacking today. Yes they are. I'm at work (not really doing much as I'm just not into it this morning), reading resumes and vaping on my Plasma. The VP2 is home, so I can't watch it.

Not much going on and I dread going out of this thread. Dangerous for me to respond to a post.
 

rbrylawski

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Not much going on and I dread going out of this thread. Dangerous for me to respond to a post.

I know what you mean. I pretty much stay in the safety of the P3 thread. If there's not much going on, it's just quiet, like watching grass grow. Watching grass grow may not be particularly entertaining, but at least it's safe!
 
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rasmith1959

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I've always heard that ProVape has outstanding customer service, but I never had the need to find out if this were true until recently. About a month ago I bought a 2015 Satin Silver Classic, not that I really needed it but I just wanted a second ProVari with the P3 connector and Wattage mode. So the device came in and I was ecstatic and pleased with the purchase.

After using the new ProVari for about 10 days I started to notice something was wrong. I was vaping one of my favorite DIY mixes and needed to change the battery which I did. Then after replacing the battery I noticed that the vape experience had changed drastically to a harsh burnt flavor and really awful, so I knew something was wrong...

First thing I noticed was that the fire button LED color had changed from green that I normally use to blue. Then I took a look at the display and saw that instead of being set for 8 watts that I normally vape, it was set for 4.1 volts which works out to roughly 10.1 watts with the coils I build. So I then proceeded to reset all the setting to what I normally use and vaped away.

All was well until I needed to change the battery again, and like before all of my custom settings were changed again. So I go to ProVape's website and open a ticket with them and explained what was happening with the device. I received a response from Kim saying that this wasn't normal for the Classic and that since I only had the device for such a short time, they would pay for the return shipping charges.

So I box up the device and the end cap, but didnt include the extension ring as I figured it wasn't needed for the repair. I filled out the RMA ticket and sealed the box and put on the postage-paid mailing label they sent and took the box to the Post Office. Six days later the mail carrier shows up at the door with a package requiring a signature.

Sure enough it was from ProVape! I open the box and find a boxed Classic with extension ring and end cap. I take the device out of the box and notice that it didn't feel like the one I sent in. Has anyone ever notice that a brand new ProVari has a gritty type feel to it, but as you use the device that gritty feel goes away and becomes more of a satiny smooth feel to it? Well the one I had just received felt like it was brand new. I didn't write down the serial number of the one I had sent in, so there was no way I could actually confirm my suspicions.

So I use the Classic for a few days and everything was working perfectly! It kept the setting each time I changed the battery, so now I'm a happy camper again. I write Kim a reply to my repair ticket thanking them for the outstanding work and quick turnaround time. I also explained that the device they sent to me had an extension ring, but I didn't send the original extension ring in and I asked if they wanted me to return that or not.

So in the reply that I received from Kim, she tells me to keep the extension ring and then reveals that I did get a new Classic sent back to me. She said that normally they repair a device and return it to the owner. But my Classic had a problem that they had never seen before and they wanted to keep it to find out why, and what they can do to keep it from happening again.

So is this awesome customer service or what?!?!! I wish that more companies took care of their customers as well as ProVape!



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LittleBird

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Not much going on and I dread going out of this thread. Dangerous for me to respond to a post.
Don't do it! Please! I haven't got any goats to offer up for your protection. Just go watch your charger and practice putting. Much safer and better outcome.
 

rbrylawski

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Jul 11, 2014
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Tampa, FL
I've always heard that ProVape has outstanding customer service, but I never had the need to find out if this were true until recently. About a month ago I bought a 2015 Satin Silver Classic, not that I really needed it but I just wanted a second ProVari with the P3 connector and Wattage mode. So the device came in and I was ecstatic and pleased with the purchase.

After using the new ProVari for about 10 days I started to notice something was wrong. I was vaping one of my favorite DIY mixes and needed to change the battery which I did. Then after replacing the battery I noticed that the vape experience had changed drastically to a harsh burnt flavor and really awful, so I knew something was wrong...

First thing I noticed was that the fire button LED color had changed from green that I normally use to blue. Then I took a look at the display and saw that instead of being set for 8 watts that I normally vape, it was set for 4.1 volts which works out to roughly 10.1 watts with the coils I build. So I then proceeded to reset all the setting to what I normally use and vaped away.

All was well until I needed to change the battery again, and like before all of my custom settings were changed again. So I go to ProVape's website and open a ticket with them and explained what was happening with the device. I received a response from Kim saying that this wasn't normal for the Classic and that since I only had the device for such a short time, they would pay for the return shipping charges.

So I box up the device and the end cap, but didnt include the extension ring as I figured it wasn't needed for the repair. I filled out the RMA ticket and sealed the box and put on the postage-paid mailing label they sent and took the box to the Post Office. Six days later the mail carrier shows up at the door with a package requiring a signature.

Sure enough it was from ProVape! I open the box and find a boxed Classic with extension ring and end cap. I take the device out of the box and notice that it didn't feel like the one I sent in. Has anyone ever notice that a brand new ProVari has a gritty type feel to it, but as you use the device that gritty feel goes away and becomes more of a satiny smooth feel to it? Well the one I had just received felt like it was brand new. I didn't write down the serial number of the one I had sent in, so there was no way I could actually confirm my suspicions.

So I use the Classic for a few days and everything was working perfectly! It kept the setting each time I changed the battery, so now I'm a happy camper again. I write Kim a reply to my repair ticket thanking them for the outstanding work and quick turnaround time. I also explained that the device they sent to me had an extension ring, but I didn't send the original extension ring in and I asked if they wanted me to return that or not.

So in the reply that I received from Kim, she tells me to keep the extension ring and then reveals that I did get a new Classic sent back to me. She said that normally they repair a device and return it to the owner. But my Classic had a problem that they had never seen before and they wanted to keep it to find out why, and what they can do to keep it from happening again.

So is this awesome customer service or what?!?!! I wish that more companies took care of their customers as well as ProVape!



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This is why most of us remain faithful to Provape and we will for a long time to come. A company actually caring for their customers and taking good care of them? Amazing isn't it! And that's exactly who they are! Almost unheard of anymore. Yes it is!
 
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