Official ProVari Radius Thread - Part 2

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Knifemaker

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Do you perchance have one set to LO (for light on) and the other set to OFF? If so, the blinking light scene would be different. As I often have my 2.5's set OFF, I don't get blink until right about the battery has reached cut off point. When they are set to LO, I get a few minutes more vaping time.

Here's an old trick this reminds me of. Lower the voltage a hair, then remove the battery and reinsert it. Light often stops blinking and you can use device a bit more. (edited to correct sequence--duh error) I read today from a battery guru that you can get more use out of that battery by letting it sit for a bit as the voltage can go up a bit once it rests. Good to know in a pinch -- and it is quite possible I've had this occur, without fully realizing it.
Thanks! I'll give the LO a try with the # 2 2.5. the first one is flawless! Buuuuut, The Radius is just so much better that I don't know if I will ever use either of the 2.5's again. ;)
A shame that Provape didn't tell me that when it was being a problem. But then again, they would have had to be able to read and comprehend American English. Which is a big reason I switched to Provape in the first place. It did not work. :lol:

I do have the number, but the prefix is NOT the same as listed above. Odd!!!

Knife
 
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Knifemaker

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Good Post HBManOfTheCorpseDude!!



You do like the "little girls" reference! LOL

But I'll ask you guys. Given that in 99.99999% of the time Provape Customer Service is simply fantastic, I would ask those who are suggesting Provape hire people to take your calls this simple question:

How many of you are willing to pay more for your devices to fund the added cost of building a call center? Being realistic, to be able to do what you seem to think they should would come with a high price tag. So, if you're willing to pay more to have the opportunity to speak to a real person in the off chance you actually need to to begin with at Provape, put your money where your mouth is and let Provape know you'd be happy to help pay for the service.

You can't just have someone who sold shoes last week at the mall answering the phone. You need people who have some technical training speaking with customers. I'm a headhunter. My office often helps companies like Verizon staff their technical call center. The average salary for a call center employee is $45,000/year. Provape would need at least 3 (prolly more) full time call center technicians. They'd need the equipment and software to handle and track trouble tickets. This would have to cost no less than a couple hundred thousand $$ a year.

Who's gonna put their name on this list?:

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Well, since we are all called "Elitist" for buying they're products, You can put me on it! So why is it that my main E-Liquid supplier, (Which is VERY reasonable in prices) will talk to anyone that needs to talk to them?

Zen has a customer service line. Doesn't break him! I handled customer calls for my business. Didn't break me.
Add to that, Provape tells us that actual problem devices number less than 1/2%, Why would it take three reps on the phone to handle it? Something still fishy about it to my eyes.

Have YOU or anyone else here EVER worked for anyone, or had a business of your own that refused to talk to a customer that was having a problem with a product? Ever???

And I would say that We are Darned Loyal Customers. We deserve better than being treated as a nuisance.

After repeated tries to get them to understand what I was saying, I gave them "MY" Phone number.
and ask them to contact me. They Refused!!!

Now I ask ALL of you here, Are any of you having a hard time understanding what I am typing? Is my use of Americanized English that hard to comprehend? :confused: Even "if" I did use they're rather than the correct their. (which would not have been an issue in the spoken word! LOL!!! as it sounds the same.

Knife
 
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Knifemaker

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Duane...
If you're crafty enough to make those shims, perhaps you'd be interested in a resolution for the Kayfun-fixed-pin problem, and be done using the shims?

Check this out:
How to close the gap under the Kayfun Lite
(This didn't involve grinding the pin. It was much easier than that!)

As of finishing the steps listed there, I can now use my KFLs on my non-flat cap v2.5's, without having to put a shim of blue painter's tape under my beauty rings.

97cf715aff74383fcc2f23acf408611e.jpg

b2880fd170f73a827730682b09466a0e.jpg

I had always wondered if I'd get ALL my v2.5's converted, and I did. Except these two...because they have color matching slanty top caps. The black one is an authentic VaporForce Stealth Mini (from before they married into Provape), with matching custom Cerakote'd KFL+v2.
The green one is my original Bronze Mini, which I rescued from an abuser. The coating was in very bad shape. So I tore her down, custom coated her OD Green, matched a KFL+v2...and sent her home to the Mothership for a paid spa treatment (reassembly). While they scolded me for taking her apart (had to clip the wire between cap and board), they also marveled at how awesome she looked in this color combo. (All handled without phone support by the way... :banana: :pop: :but not banana popcorn cuz eww: )
I dubbed her the Soldier (cuz she's been through so much, and cuz she's Army green)...I think she makes a great compliment to a Stealth!
Man! That all Green one would go over BIG here at Ft. Hood Tx. !:cool:

Knife
 

ENAUD

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Well, since we are all called "Elitist" for buying they're products, You can put me on it! So why is it that my main E-Liquid supplier, (Which is VERY reasonable in prices) will talk to anyone that needs to talk to them?

Zen has a customer service line. Doesn't break him! I handled customer calls for my business. Didn't break me.
Ad to that, Provape tells us that actual problem devices number less than 1/2%, Why would it take three reps on the phone to handle it? Something still fishy about it to my eyes.

Have YOU or anyone else here EVER worked for anyone, or had a business of your own that refused to talk to a customer that was having a problem with a product? Ever???

Knife
I worked customer service with direct calls for over twenty years, my companies policy was if a customer had a problem, there was going to be a human being to resolve it. Best job I ever had :)
 

Knifemaker

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The Radius has a VERY safe on-board charging system. It's not a problem to leave it plugged in and we have no concerns about this. Hope that helps answer your question. :)
In Typical ProVape Quality and Fashion!
Thanks Sir!!!

Knife
 

USMCotaku

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Well, since we are all called "Elitist" for buying they're products, You can put me on it! So why is it that my main E-Liquid supplier, (Which is VERY reasonable in prices) will talk to anyone that needs to talk to them?

Zen has a customer service line. Doesn't break him! I handled customer calls for my business. Didn't break me.
Add to that, Provape tells us that actual problem devices number less than 1/2%, Why would it take three reps on the phone to handle it? Something still fishy about it to my eyes.

Have YOU or anyone else here EVER worked for anyone, or had a business of your own that refused to talk to a customer that was having a problem with a product? Ever???

And I would say that We are Darned Loyal Customers. We deserve better than being treated as a nuisance.

After repeated tries to get them to understand what I was saying, I gave them "MY" and ask them to contact me. They Refused!!!

Now I ask ALL of you here, Are any of you having a hard time understanding what I am typing? Is my use of Americanized English that hard to comprehend? :confused:

Knife
well, maybe just a little......threw me with the they're instead of their :lol:
 

JUMA55

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Well, since we are all called "Elitist" for buying they're products, You can put me on it! So why is it that my main E-Liquid supplier, (Which is VERY reasonable in prices) will talk to anyone that needs to talk to them?

Zen has a customer service line. Doesn't break him! I handled customer calls for my business. Didn't break me.
Add to that, Provape tells us that actual problem devices number less than 1/2%, Why would it take three reps on the phone to handle it? Something still fishy about it to my eyes.

Have YOU or anyone else here EVER worked for anyone, or had a business of your own that refused to talk to a customer that was having a problem with a product? Ever???

And I would say that We are Darned Loyal Customers. We deserve better than being treated as a nuisance.

After repeated tries to get them to understand what I was saying, I gave them "MY" and ask them to contact me. They Refused!!!

Now I ask ALL of you here, Are any of you having a hard time understanding what I am typing? Is my use of Americanized English that hard to comprehend? :confused:

Knife

We have 170,000 customers and are a bank. Imagine the number of calls we get. I'm not sure exactly how many people work in the call center, but it's way less than 5% of the total number of employees.
 

AstroTurf

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Happy to be... Not Smoking!!!
Well, since we are all called "Elitist" for buying they're products, You can put me on it! So why is it that my main E-Liquid supplier, (Which is VERY reasonable in prices) will talk to anyone that needs to talk to them?

Zen has a customer service line. Doesn't break him! I handled customer calls for my business. Didn't break me.
Add to that, Provape tells us that actual problem devices number less than 1/2%, Why would it take three reps on the phone to handle it? Something still fishy about it to my eyes.

Have YOU or anyone else here EVER worked for anyone, or had a business of your own that refused to talk to a customer that was having a problem with a product? Ever???

And I would say that We are Darned Loyal Customers. We deserve better than being treated as a nuisance.

After repeated tries to get them to understand what I was saying, I gave them "MY" and ask them to contact me. They Refused!!!

Now I ask ALL of you here, Are any of you having a hard time understanding what I am typing? Is my use of Americanized English that hard to comprehend? :confused:

Knife
Even this company talks to it's customers...

And they're using cans and string!!!

 

stanleybb50

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playing with the build your own Radius....I think my fav would be a stealthed out snakeskin :D

Though if they would add a digi cami pattern with OD green finish for the metal.....that would be THE one ;)
If there was a digi camo (either the like desert camo or like a black/grey camo) that would be sweeeeet. I'd prefer the black/Greyish digi camo myself, but both would be great.

For sure.

- Sent from my Note 5 via Tapatalk
 

USMCotaku

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If there was a digi camo (either the like desert camo or like a black/grey camo) that would be sweeeeet. I'd prefer the black/Greyish digi camo myself, but both would be great.

For sure.

- Sent from my Note 5 via Tapatalk
desert cami with tan coating on the metal parts would be saweet as well
 

Jim-

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Received my Radius today. Goodbye VS DNA 30's and 40's.
I ordered a few more to solidify my commitment!

For you folks that have had them for a few months, how are they holding up as far as scratches, dings and whatnot? Any drops to a concrete floor stories?

I have had mine now since the first shipments went out. It has performed flawlessly. I have not even upgraded the firmware (love my green fully charged light and shan't give it up). It has taken a beating in my field work and still looks almost new. In short, it's been dependable, durable, and a joy to use. Don't think I could give it a better thumbs up.


Sent from my iPhone using Tapatalk
 
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