Ahhh I keep typing a longer response, and it signs me out before it submits.
Right now it is still under warranty, so I hate to mess with it in case I'd mess something up. Ykwim I sent a ticket in and they say I can send it back. They will replace it if it is defective and not something I did. Anyone get one replaced before?
I replaced an auto, but it was under different circumstances - ie A ridiculously short cutoff with minimum vapor production. I talked to them via the "Online Chat" feature that popups occasionally on their site, told me it was defective, and sent out the same model/color the same day. It was a very minimal amount of hassle, if any at all. The only thing was that I didn't try screwing with it before getting in touch with them. I don't know if that's what you're asking, but I thought I'd chime in.
Now there's a manual I got that seems to be suffering similar problem, though not actually exactly the same thing, that I'm going to have to try to talk to them about once I calm down and have some time on my hands. But, overall and rationally speaking, their CS is exceptionally friendly and helpful, so I'd just recommend talking with them about it before making any alterations yourself. Y'know, just to be safe. Maybe they'll tell you to do some of the things recommended here, but at least it'll be from their advice and, thus, place you in a better position to get a replacement if needed.
That's my two cents. And I typed all of this for you while sitting two inches from my laptop since I'm blind without my contacts - so hopefully it's at least a little helpful.


welcome back mad kitty! I wub you!
...Bawhahaha!!