Yes, I was thinking about why this forum is so popular. First, I think the way Imagine handles us is a big plus. I remember way back in the beginning, someone mentioned a competing product, then worried that they'd get in trouble. When they didn't, we were grateful, and I mentioned that it was nice SI was so confident in their product that they didn't fear honest comparisons.
Also, Imagine keeps us abreast of shipments, their expected arrival time, and any hitches in that plan. It's nice to have reasons for delays and know SI cares and is trying their hardest to keep us all supplied.
Another reason we like this forum and SI in general is that so many times people have requested certain things, and if it's requested by enough people and is possible, SI makes it so. It's nice they are so responsive to our tastes, even if it's extra trouble and sometimes not exactly a pure success. SI isn't afraid to stick its neck out to keep their customers supplied with what they want.
Then, of course, is the excellent customer service if anyone has a problem. And the quick shipping. And last but not least, the quality of the products and low prices.
This is why I think this forum is successful and is a symptom of why SI is successful.
I like this forum because the only e-cig stuff I own is the Volt stuff, and reading here, I can learn what works best and how to do certain things like clean and fill empty cartos. I rarely even look at other sections of ECF. All I want to know seems to be here. Even a bit of unrelated chitchat, which can be quite entertaining at times. I have laughed out loud innumerable times. And we inspired Vapian to be so creative making that song. Stuff like that and the camaraderie is what keeps me coming back, above and beyond the useful info.
To sum up, thank you, Imagine and SI.
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:I have a couple of these plastic cases that came with the "cartos" I got from another vendor with my first kit and let me just say they are GREAT ! ! ! 
