only me....worst luck EVER e4 error?

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tiffytiff

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Jul 30, 2009
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Wheeling WV
i really wish provape had a customer service number :confused:

i finally got to order my provari (satin) so it shipped and got here really quick, i was super excited, charged the batteries and late last night went to vape with it and nothing.......well e4....which i guess means error 4 and according to the downloaded manual, this means contact provape.....

this completely sucks, they are west coast, i am east coast, i have sent three emails, to at least 2 different email addresses, I THINK, sort of confused on that,so sorry provape peeps for all the emails, i just didnt know for sure which one to send it to.... anyways....i don't know what time they will even come in and see them..(the emails)..and i'm nervous because it is friday............i seriously think i will cry if i have to wait till monday

omg i'm so bummed ya'll don't even know....i told 2 friends about the provari, and what i have read, so they both ordered, and were able to order before me. the one friend of mine actually let me use his for a few days so BELIEVE ME, i know what i'm missing..........

i hope they tell me to send this one back, and send a replacement straight away :( since it was like this right out of the mail........i am literally sitting here staring at my inbox awaiting further instruction.........has anyone else experienced the e4 error..... or had any similar problem? how long before you heard back from provape? :cry:
 
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mwa102464

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Oct 14, 2009
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Outside of the Philadelphia Burbs, NJ & Fla
They have terrific Customer Service, Dave will be on it right away for you I'm sure Tiffytif,,,, did you check your spring on the bottom cap and make sure it is screwed in and is making good contact ? also metered your Batts and know they are good, as well as try different Atty/Cartos all just to make sure it's not one of these that's causing the issue of E4
 

Olef

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Apr 22, 2011
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Tiffytiff, I had a slight problem when I bought my Provari with the eGo adapters I bought with it. I emailed from the site and got no reply so started to panic. It was needless, just a lost email that never got to Provape. As soon as I got in touch via a second email with David he sorted me instantly. The Provape guys are the best and they will always look after you. I hope your replacement Provari is perfect as just about all of them are, and you are going to love it. Mine hasn't left my hands since I bought it and I'm thinking of a second as a backup and that is not only because of how good the unit is but because of how good the Provape customer service is too. :thumbs:
 

tiffytiff

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ECF Veteran
Jul 30, 2009
552
151
Wheeling WV
i already know how awesome these are...i have 2 friends that have them....i love these things. vapor production is second to none, imo...that's why i was so bummed out lol, i already KNOW how much i love it! customer service is fantastic, that i did not know...now i do :) can't wait, i'm guessing this won't be my only provari either...soon as i get christmas taken care of i'm getting another one :)
thanks for resolving things so quickly provape! if anyone is on the fence about ordering from this place, don't be...they will take care of you :)
 
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