Order Lost In Mail?

[ALUCARD]

Ordered the 510 to 808 adapter on the 4th. Tracking number says that a notice was left on the 9th, but still have not seen it and today is the 16th. I know this is a postal issue now and not altsmoke's fault, but what can I do now? I went to the post office several times and they said they don't have it. I emailed USPS, they said wait two days for a response. I'm almost tempted to just order another adapter and forget about it, as it's only $13, but still..

 

[Extreme Vapor]

Sounds like USPS sent it back to altsmoke. Usually when I see a notice on my door I call post office and go pick the item up after the carrier unloads for the evening, especially if I know I wont be home when they come back. You can even request that they leave it at the post office for you to pick up next day so they don't try to leave another notice while you are gone. They will usually leave a notice twice before they send it back. This is just my experience though but I hope you get your stuff.

 

[ALUCARD]

Problem is they never left a notice. Not one.

Also supposed to wait 15 days before sending back to sender.

I checked the post office about every other day, so there's no way it ever made it to the post office.

 

[halopunker]

I'll send out another one tomorrow for you If I get it back, I get it back and will add it back to stock lol

 

[boochips]

I'll send out another one tomorrow for you If I get it back, I get it back and will add it back to stock lol

You are TOO nice Rob......that's why I will buy most of my e cig supplies at Altsmoke from now on. You and Chad are the greatest in customer service....

 

[ALUCARD]

I'll send out another one tomorrow for you If I get it back, I get it back and will add it back to stock lol

Thanks so much man!

 

[ALUCARD]

Just got the replacement today!

The adapter fits perfectly thank Rob!