OT- Credit Card fraud!

[plantlvr]

So i get a call today from my CC Company, today my CC tried to process 16 charges that I didn't do! Crazy stuff, was all over the map, ten dollars here, 1,000 there, etc. This is happening more and more and am wondering if my computer is hacked . I try to be careful online and making purchases in stores, but would love any tips that you all know.
The customer service rep on the phone asked me if I would be willing to help them convict the hackers and i said HELL YES! I'm PO'd

 

[ThankU4Vaping]

Oh man! I'm sorry that happened to you. Did it start after being in SF? Oh no, it's not the first time either?

One tip I've heard is called a "virtual credit card number" which is disposable and used for online purchases.

 

[Morandir835]

Ms. Plantlvr what kind of anti-spyware are you running?

 

[plantlvr]

Thanks for the tips. I have spyware blaster Morandir, and it says everything is OK. I have a hunch it might have something to do with Amazon. My Prime membership just renewed with the same CC that got hacked. The first time this happened it was right after making a purchase on Amazon.
I think Amazon is a secure site but was wondering about the possibility of have a 'keylogger' in my computer?
And I will be taking cash to SF today, no way I give my CC at a restaraunt.

 

[mwa102464]

I think its more so happening from the emplyee's of the companies then being hacked, I made a couple of purchases a few weeks ago and with in hours I got taken on my CC for $1500,,,, canceled my card as soon as I found out at the bank filled out the Reg E form and they got it taken care of. Then just this pass Friday I look on my statement and there appears another charge from my old card for another $400,, I was like WTF, so I run up to TD Bank and they say it must have happened after I reported the other fraud, yet it was charged on my old CC # that was canceled, but the bank still processed and paid the fraudulent charge, so I had to fill out and sign another Reg E form and now there investigating this fraudulent charge, I know they will take care of it simply because I didn't make the charge and I'm in great standings credit wise with the bank but still, it is mind boggling how they keep making charges and the Bank doesn't pick up on this.

From now on all online charges will be done with one of those prepaid cards, I'm just gonna put like $500-$1,000 on one of them and keep it for online charges. This way they cant ever even get my real CC #'s any longer

 

[Majestic]

Thanks for the tips. I have spyware blaster Morandir, and it says everything is OK. I have a hunch it might have something to do with Amazon. My Prime membership just renewed with the same CC that got hacked. The first time this happened it was right after making a purchase on Amazon.
I think Amazon is a secure site but was wondering about the possibility of have a 'keylogger' in my computer?
And I will be taking cash to SF today, no way I give my CC at a restaraunt.

Spyware Blaster is more for the "prevention" of malware installation. To find out if you are already infected then you will need to use a program like MalwareBytes to scan for any possible infections. MalwareBytes is probably one of the best and it is free to install and use.

Malwarebytes : Free anti-malware, anti-virus and spyware removal download

Over the last 7 years I've had my different credit cards hacked 4 times. In each case I was able to suspend the card after only one or two small authorized purchases. In two of those instances I had made an Amazon purchase shortly before the card was hacked. Although I doubt Amazon is to blame, it made me wonder if some folks don't offer really great deals just to get your card info. I could be wrong and Amazon may not pass that credit card info along to the seller, but it just seems a coincidence.

Another line of protection I put in place was to have my various credit cards notify me if possible of any transactions taking place much like PayPal does through e-mail. That way if a card is used, I get notified. For one card, my bank doesn't offer such a service so I've just gotten into the habit of checking on-line each morning.

 

[plantlvr]

But if you do have a pre-paid card and it gets hacked aren't you out of all that money? With a regular CC they don't charge you for the theft. Am I missing something? Arrgg I hate thieves!

 

[Beans]

Sorry for all your problems that really sucks. Mine was hacked recently also. You have to remember last month 10 million CC numbers world wide were hacked. I think your issue were more likely related to that one incident than another.

 

[waylonjessi4ever]

I use my debit card from my bank for online purchases...and my bank's fraud prevention unit calls me if they see anything wierd or even when i am town hopping around here and they get flagged . I also do NOT save any credit card or debit cards online with a vendor or company as in "would you like to have this cc on file for renewals ,bills ,etc .?" That is a help ,do not do it ,better safe then sorry .

 

[incantius]

another good thing is the "nice feature plug-ins", etc that you can store your passwords, etc for websites in your browser...DON'T USE THEM even though it makes it easier for you, it makes it doubly easy for your info to be extracted from your computer. (not to mention some of them are simply outright trojans since they aren't written with security in mind, not intentionally malicious but still very dangerous!)

 

[EleanorR]

another good thing is the "nice feature plug-ins", etc that you can store your passwords, etc for websites in your browser...DON'T USE THEM even though it makes it easier for you, it makes it doubly easy for your info to be extracted from your computer. (not to mention some of them are simply outright trojans since they aren't written with security in mind, not intentionally malicious but still very dangerous!)

So you mean when Google asks me if I would like it to store my password "for this site," I should click "NO" ?

 

[incantius]

So you mean when Google asks me if I would like it to store my password "for this site," I should click "NO" ?

google may be ok but anything of any importance to you at all...no i wouldn't (especially for online banking!!!)