I can not for the life of me get this carto in! I have 3 other phiniacs plus one on the way and this one won't let me use it! I've destroyed my 2nd inner oring trying to insert my carto! I've lubed the carto prior to insertion and even tried during without success. This is as far as I can manage
Sorry to hear you are having issues. Please shoot Chris an email to info@phiniac.com and he will get you all set up.