Basically I had ordered two bottles of crappy gingerbread and complained the second time and initially was told that it was my fault and I had to deal with it. after a little reasearch I found out that it wasn't my fault, that things have in fact changed, and even though TV has STILL not admitted to those changes, insisting that it's MY tastes buds, the
juice is becoming terrible. I wrote them an e-mail and after a week had heard nothing. They clearly don't want to deal with the problem, and the Gingerbread is still up on the site, they don't even have the decency to take it down until they figure out a way to fix the damn stuff. It's obvious that they are now using PA flavoring but with the same recipe they used with capella's.. Uh, it doesn't work that way. So anyway, I made a post in the TV forum blowing the whistle and got a refund the next day, he claimed he didn't have time and he would have gotten to it blah blah. Yeah right. I'm pretty sure if I never made that post and gone public, not a damn thing would have been done. I felt bad for a while, because being that loud and angry just isn't my style.. but I think it was the only way. So I'm not buying from TV anymore and I gave all my TV
juice away
By the way, when I went to talk to someone via Live Chat, I asked this exact question:
"Has the recipe or flavoring changed?"
And I received this exact answer:
"No nothing has changed. Have you let the liquid sit?"
That is a BOLD FACED LIE. So apparently they are willing to straight-up lie to their customers if it means not having to deal with their mistakes. Oh and what a great excuse! "Just let it sit for a while longer". Oh so by the time I finally realize that this crap aint getting any better it's been too long to complain? So by the time I've let it sit for 3 weeks, you can tell me I've stored it improperly and I've spoiled it? I don't want a supplier that skirts around issues and acts like his poop don't stink!! The Gingerbread is AWFUL. And they would know that on no uncertain terms if they even SMELLED it. It's just terrible, unfathomably terrible. And the excuse? "The flavorings have inconsistencies" Uh, right. Or, maybe, you changed all your flavors and didn't give us any warning whatsoEVER that things might taste different. Or that.
Okay, I'm done.
). I believe that others know something is amiss or there would have been a heck of a lot more posts; then again its really bad when there are attacks for people just trying to get an answer to a question -- but that is the world we live in now! Jeez, the PIF crowd are, by definition, nice, sharing, and caring, not the type to cause a ruckus for no reason (wow, there are some in that outside thread....
) -- attacking the beloved Sallana, you might as well attack Jules!
