Please help, have not used Ecig yet.

[Thirteen]

So I recently bought the E-cigarette. When I first plugged it in to charge the green and red light shown on the wall charger. The green light eventually when out and the red one stays on. I let it charge for 8 hours (like it says too for the first time) and when I took it off the wall, the E-cigarette would flash 3 times indicating it is low power... I just charged it for 8 hours, but ok. I let it charge for a couple more hours, this time the green light does not go on even when unplugged than plugged back in. The red light still stays on and every time I unplug the charger, the E-cigarette will flash 3 times.

I tried using the e-cigarette even though it flashed after I took it off the charger. It works fine, got nice tasty puffs off of it, felt good to be smoking without smoke. Than around 6 - 7 puffs later, the end of the e-cig starts flashing indicating once again that it is low power. So I plug it back in, the green light does not show up again and only the red light is on.

The e-cigarette has now been charging for over 11 hours. It is still not dim red at the end of it to tell me that it's fully charged. Can someone please help me on why my e-cigarette won't charge. Not to happy about throwing 90$'s away for something I got to puff off of a couple times...

Thanks.

 

[firefox335]

It would help if we knew more about your particular e-cigarette. Where did you get it from? Is there a brand name? Is there some customer service line that you could contact?

 

[Thirteen]

The box that it came in was black, it says E-health cigarette. There are no numbers or any type of help line within this box. All I have is the E-cigarette, usb / wall charger as well as the car charger and it came with one 10 pack of tobacco flavored cartridge.

This is the box it came in:

My e-cigarette is still charging in the wall behind me. It works, but doesn't fully charge. After a few puffs, it flashes.

 

[firefox335]

I'm not familiar with that one, but hopefully someone here is. It sounds like you might have a bad battery. Looks like the model might be a 510 (?) Did you buy it online or from a brick and mortar store? Maybe a mall kiosk? If there is any way to return it, I would suggest you take it back and let whoever sold you it to you know what the problem is. Good luck.

 

[unsure]

Im sorry for your problem but this just reinforces my point that others criticize me about...if it looks like a cigarette then its probably junk. I have seen these in commercial trials and in some gas stations (like the price of gas isn't already ripping us off).

Sorry my rant isnt helping you. From your explanation of the problem its a defective battery or more than likely the charger is not working properly.

 

[Thirteen]

I bought it from the corner store on my street, first place I seen it. I was searching through google with my problem and on another forum it says the 510 need to charge for 12 hours the first time, and 4 hours minimal after that...but on the little sheet that came with my package, says that first charge is 8 hours and any charge after that is 2-3... ..

I really want to keep charging this but I am scared the battery will overcharge and not work, it's been 12 hours now with a couple of times where I took it off the wall to either smoke it too try it out, or to switch from wall charger to computer charger... I don't think there's a refund on this, should stuck with real cigarettes.

 

[kwanYin]

Thirteen, So sorry to hear about the issues you are having. Sounds to me like you have a charger that is not making the proper connection with the e-cig. That happened to me with my first e-kit and I allowed my husband to try to fix the charger (which of course voided the warranty) I ended up just buying another whole kit and received a working charger with that one. I would contact the company that you purchased the product from and they will walk you through troubleshooting it or send you out a new charger or kit (at their expense as it was DOA). I know it is frustrating but it is so worth it in the end.

 

[unsure]

If you have a meter you can check the batt and charger for output.

 

[Thirteen]

No I don't have a meter, that was going to be one of my questions as I thought it would be a great idea if they came out with a product that shows how much power is left in the e-cig. Well, I guess I am going to have to walk to the store and see if they'll let me replace it with another one. I didn't have 90$'s to spend on cigarettes to begin with, just my luck that it all goes to waste.


I JUST took it off the wall right now, it flashed 3 times like always. Been over 12 hours of charging. It does work, and it feels fricken awesome to be smoking non-smoke. I just wish it wasn't broken. -_-

So I decided to just keep smoking it until it complete dies, than re-charge it and hope that it fixes itself. I was hoping it was just my paranoia making me think that it isn't working, but after 12+ hours, paranoia seemed to become reality.

 

[unsure]

When you have enough posts that allows you to PM others then PM me. I may be willing to help you out. I just wish you didnt live in Canada cause shipping cost is expensive. There is a forum for the good folk from the Great White North here and you should post your issue there too. We have many super e-cig Vets there that might be able to help you.

 

[Thirteen]

Thanks a lot everyone, I'll make sure to do that, ensure, when I am capable of posting. I appreciate your concern and help for me, worse comes to worse I throw down another 59.99$ and get a new one. Will probably be cheaper than any S&H sent out here.



Uhmm...

So when I now plug my e-cig into my laptop with usb, the end of the cigarette is red. Which I believe means that the cigarette is fully charged? But than when I unplug it from the usb charger, it flashes red 3 times again indicating that it is low power... help?

 

[unsure]

Thanks a lot everyone, I'll make sure to do that, ensure, when I am capable of posting. I appreciate your concern and help for me, worse comes to worse I throw down another 59.99$ and get a new one. Will probably be cheaper than any S&H sent out here.



Uhmm...

So when I now plug my e-cig into my laptop with usb, the end of the cigarette is red. Which I believe means that the cigarette is fully charged? But than when I unplug it from the usb charger, it flashes red 3 times again indicating that it is low power... help?

I know recently Canadians are haveing issues with the gov. about e-cigs or is juice...cant remember but in any case am I picking up from you that ordering from a online supplier a problem? I only ask cause you do have some in Canada TW being one I think. They sell the Tornado which is similar to the eGo & Riva which is a very good product at your price range. I could be wrong cause I haven't played outside the juice fed bottomfeeder playground so to speak for quite a while.

 

[Nicko]

The e-cig you showed looks like junk. Sorry to be so blatant, but it looks like the one I first bought. And $90 is WAY too expensive. Is that how much you spent? Buy something decent, if you can afford it, from a reputable internet supplier. Really I don't mean to sound critical. We all make mistakes. Just do some research and ask ECF members for advice. We love to help. I use an eGo mega with LR cartomizers. I love it. Good luck!!

 

[Hellen A. Handbasket]

So, let's try to get you going so you can experience the one you bought.

(@ Nicko - A small e-cig to start off with is ok... just to get the experience. A bit pricey, but what's done is done and you're not helping )

From your photo, I'm pretty sure it is a M401 (or known as a M Series since the numbers reflect the battery size/length as in M401, M402, M403 and the atomizer fits all of the batteries). For a mini-cig, it's a good model and works best by just dripping liquid on it, so I hope you've purchased some liquid rather than depending on prefilled cartridges?. I have this model from when I first started out. The atomizers are pretty awesome, and are an exposed bridge type (no metal tube).

Please know I can't be sure of the model without seeing more photos of the battery end and the atomizer with the filler cap off of it). See if these photos look exactly like what you have:

Battery M-401:

Atomizer M-401:

Once we've identified your model... If you join in the Canadian forum, people can tell you where to purchase a new battery or Charger if your vendor won't help you figure out what's wrong with it and replace the part. They also can help you get some liquid ordered right away.

The Canadian forum on ECF is here: Canada Forum and the social groups are here (so you might be able to find someone locally to help you out) Canadian Meets and Events I belong to a local vaping group, and we all loan equipment, sell used e-cigs and mods and try each others new PVs out. It's a life saver!

Good luck Thirteen... hang in there it's worth waiting to get it fixed even if you have to pay for a few more batteries (which you'll need anyway) or a new charger. PM me if you need more help.

 

[Kilogram]

My first purchase thanks to everyone here at ECF was a Joye Super eGo.

 

[jj2]

One of the first ones I bought was over priced too so you've had plenty of company on that road.
And I know that starting off with a bad experience makes you want to throw up your arms and go back to the analogs.
Also doesn't make you want to throw money into this. Follow Hellen's advice and see if you can come up with a soloution for your problems. And I do believe they have a PIF in the Canadian forum and you might be able to get some help there.
Good luck and stick with it---it's soooo worth it.

So, let's try to get you going so you can experience the one you bought.

(@ Nicko - A small e-cig to start off with is ok... just to get the experience. A bit pricey, but what's done is done and you're not helping )

From your photo, I'm pretty sure it is a M401 (or known as a M Series since the numbers reflect the battery size/length as in M401, M402, M403 and the atomizer fits all of the batteries). For a mini-cig, it's a good model and works best by just dripping liquid on it, so I hope you've purchased some liquid rather than depending on prefilled cartridges?. I have this model from when I first started out. The atomizers are pretty awesome, and are an exposed bridge type (no metal tube).

Please know I can't be sure of the model without seeing more photos of the battery end and the atomizer with the filler cap off of it). See if these photos look exactly like what you have:

Battery M-401:

Atomizer M-401:

Once we've identified your model... If you join in the Canadian forum, people can tell you where to purchase a new battery or Charger if your vendor won't help you figure out what's wrong with it and replace the part. They also can help you get some liquid ordered right away.

The Canadian forum on ECF is here: Canada Forum and the social groups are here (so you might be able to find someone locally to help you out) Canadian Meets and Events I belong to a local vaping group, and we all loan equipment, sell used e-cigs and mods and try each others new PVs out. It's a life saver!

Good luck Thirteen... hang in there it's worth waiting to get it fixed even if you have to pay for a few more batteries (which you'll need anyway) or a new charger. PM me if you need more help.

 

[Hellen A. Handbasket]

One more thing to try... (originally posted by Jim Davis... I miss him!!)

When the atomizer is screwed into the battery, the center buttons with the hole in the center MUST make contact with the atomizer end. The button contact on the battery completes the electrical connection to the atomizer.

These button contacts are mounted on a rubber ring to give them flexability, and to insulate them from the negative contacts of the casings. Occasionaly, if the battery is screwed too tight into the charger, the center button will be pushed downward, and will not contact the atomizer when assembled.

A paperclip with a 90° bend on the end works very well. Using a pair of pliers bend about 1/16" at the end to 90°. Insert the end into the center hole of the contact button. This can be done on either the Battery or Atomizer, but the battery is usually the problem (Hellen's edit: start with the battery first, then if it doesn't work, try the atomizer).

GENTLY rock the tool while pulling upward (Hellen's edit: I usually do this at 12 o'clock position and 6 o'clock to evenly raise it). The button will raise as you move it. Do not raise it too high, or you can break the wire. This proceedure should correct the connection problem.

So if that doesn't work, it's probably a bad charger or the auto feature inside the battery.

If it turns out this is a 401... this ECF registered Canadian supplier has a sale going on for their 5 packs and single batteries if you don't want to invest in that many. You can shoot him an email or PM him and give him a link to this thread, perhaps he can help you figure out what you need or help you further troubleshoot AND you could order some liquid (which you really do need ASAP anyway?):
http://www.e-cigarette-forum.com/forum/electronic-cigz-com/91904-m401-battery-sale.html

His M-40x series item in his store: Search

And more info. and troubleshooting on the M-40x Series can be found in it's own Forum on ECF (but isn't used much these days, but there are lots threads with great information) M-401/402 "Mini" & M403 Super Mini

 

[Thirteen]

Thanks again for the many replies.

Nicko, that's understandable, everyone has their preference and opinions, I respect yours and thanks for the input. Had I known that these e-cigs went so into depth, I would have searched for a forum prior to going out and buying one. I figured these were knew as I had only discovered them in early March... darn us Canadians being so behind from the US and UK.

@Helen: Thanks a lot for that detailed post, I have checked out the other forum and the Canadian events. Sadly that model is not the same as mine, Someone mentioned it being a m501 I believe earlier in this thread... Might possibly have been on my main forum that I go on. (No I am not soliciting that forum). I have to go down to my vendor very soon so I will have a chat with them. Seeing as the e-cig IS working, I won't go and complain, plus the owners of the vendors are the nicest koreans I have ever seen. Haha. I will, however, find out which model they have and if they are getting any liquid... I had no idea there was any liquid that could be used for it. I have 20 cartridges now. 10 tobacco and 10 grape. They asked me after I bought the e-cig which flavor I would like them to order, so I will definitely have to ask more about this liquid?

Does the liquid work on all e-cigs? Where does the liquid go? And why is the liquid better than the cartridges?

Hopefully I find out the proper model soon, may have to google it. Just in case some of these questions need the model to answer.

Also one last question, how does it work around water? If my e-cig gets submerged is that bye bye to that e-cig? Is it safe to use in the rain?

 

[Thirteen]

This was the closest model I could find. They are called KR-208 I believe. The one that's mine in the picture is second last on the right. Looks like a normal cigarette but the battery is all white, instead of grey stripes going up it.

There's a silver ring around the battery end where it connects at the other end of the cartridge. that part is white as well. Than the brown cartridge.

All models I look at don't have that silver break in the battery, it's just all white than the brown cartridge, which is not what mine looks like.

 

[bwood12043]

many of us made the mistake of purchasing less than par units in the beginning, I have a whole armoir full of mistakes, which I only hang on to as there may someday be am e-cig museum in need of donations.

Also, if there is no warranty or return policy from this local store where you purchased, then there must be a reason. It's not like this was priced at a "close out" price or anything. Perhaps you could go back to that store and ask for a demo of the charging process to verify that the unit is working correctly. If the red light at the end of the battery is glowing red, it sounds like the unit thinks it's stuck in the "on" position to me. None of those that I have had glowed red when on the charger, but I could be mistaken.

I hope you are able to find a unit that works for you, Finding this forum is the first big step in that direction.