Potential data security breach-My freedom Smokes

[Tuegr8]

I recently received this letter:

Dropbox - My Freedom Smokes Security Breach.jpg

Just thought It might be of some value to others on this site.

 

[ScandaLeX]

I recently received this letter:

Dropbox - My Freedom Smokes Security Breach.jpg

Just thought It might be of some value to others on this site.

File moved or deleted.

 

[catlady60]

My credit union had to cancel my old credit card, stating it may have been compromised, and issue me a new one late last month. I did use the card on MFS a couple of months ago.
So is that how come they did that?

 

[porkchopbun]

It's showing for me, and I did get malicious charge on my card after recent purchase from freedom smokes during that time period stated that letter. It was for real player service. I honestly don't know if those two are correlated though to be fair to Freedom smokes.

 

[Tuegr8]

File moved or deleted.

What gives?

 

[porkchopbun]

What gives?

I can see it.

 

[Robert Cromwell]

I have bought from MFS several times this year and no problems at all. I do not leave my credit card info up there for future purchases though and feed it in every time.

 

[Tuegr8]

Did I do something wrong?

 

[ScandaLeX]

I can see it.

I can't. Maybe I'll drag myself to my laptop later to see it. Currently posting from phone.

 

[3mg Meniere]

I was able to access it. Feb 11-March 16 was the window for the breach.

 

[mattiem]

I haven't received that letter but others have. There is a thread about this over on MyFreedomSmokes section of the forum. My Freedom Smokes & Unauthorized Transactions | E-Cigarette Forum

 

[Wolfenstark]

Thanks Tuegr8
I did a purchase from them last year and this year in April.

 

[Tuegr8]

Just to be fair, I have had no unauthorized purchases on my account.

 

[puffon]

Yep,I got the letter about a month ago.
Its disappointing they are just now sending these letters out.

 

[TX Foilhead]

I've been through 3 cards since Christmas. Bank caught it and shut the cards down, but it's a pain in the ... because I rarely carry cash. Bought a couple of mini Subtanks from MFS in March, but then I spent a week in the Keys and my wife and I both had card issues after that. Not sure what card I used @ MFS, I use gift cards when I'm unsure about places I'm shopping.

 

[dhood]

I have bought from MFS several times this year and no problems at all. I do not leave my credit card info up there for future purchases though and feed it in every time.

I've done a bit of business with them over the past 6 months. I'm the same way. The problem was that someone had inserted some malicious code into the web page so it trapped credit card information that was fed to the site as the transactions took place. I'm not sure if stored information would have been breached, but it was for people that enter their credit information on each purchase. Happened to me, had to replace my card and cancel and create a new account number. Although, I still haven't received any information from MFS and I did purchase during the period in question.

 

[TraceyS]

My card was recently compromised as well and I used MFS too I didn't get a letter but the charge was to a ticket place for over $700.

Tracey

 

[twgbonehead]

I got the letter, and immediately contacted my credit-card company. (The idiot on the phone asked me if I wanted to change the whole CC number, or just the 3-digit CCV. Ummm, ya think?)

Anyway, I didn't get any unauthorized charges, and there's only one site that has my CC info permanently on record (The bastids at PayPal).

ETA: Just remembered the folks at AAAAAAARP also have my old CC.
(It's an automobile club for elderly drunks).

 

[bwh79]

So all those people on here that reported suspicious activity on their cards after buying from MFS, and everyone else was all like "naw, couldn't be, you all must be mistaken," it turns out they were right after all? Interesting...

 

[AndrewH]

I got hit for $200 because of MFS, needless to say, I won't be shopping there anymore even though I got most of my money back. The problem for me is their lack of transparency and the fact that it took over a month to send me an email saying that my information had been compromised. By that point it was already taken care of by my bank.

I just can't ever trust a company once they've lost control of the data that I gave them in confidence so my suggestion to everyone would be to use MFS at your own risk or better yet find another supplier.

My bank was unable to retrieve ~$30 of the stolen money so that's money I'm out, and I certainly haven't heard or seen any indication that MFS is trying to make that right, a silly email just doesn't cut it.