Problems with Ozark Fresh

[Double Dee]

I ordered from Ozark Fresh on June 22nd after reading a good review on this forum about their juice. I understood from the info on the website that all juice is made fresh and could take up to 3-4 days to make. So I figured 7-10 days max and I would have my order. Well, it has now been 19 days and no order. I have sent plenty of emails; one was responded to on July 2nd that said my juice was ready and would be shipped in the next mailing. Not sure what to do at this point since he doesn't respond to emails or answer the phone. Should I call and dispute the charge on my credit card? Has anyone else had this type of problem and/or such bad service from an internet provider?

 

[swedishfish]

I don't think you're alone.

http://www.e-cigarette-forum.com/forum/new-members-forum/201614-ozarkfresh-com.html

Edit: Sorry, didn't realize you posted in that thread. Still haven't received your juice? Wow. No, to be honest I've never had that problem with a vendor. I don't know what to tell you, sorry.

 

[Sdh]

It looks like he is active on this forum...try and pm(personal message) at below name. Good luck and thanks for the heads up.

jerrydon10

 

[Double Dee]

can you tell me how to send a personal message to someone on the forum?

 

[STLsport]

I just made this thread: http://www.e-cigarette-forum.com/fo...bly-should-avoided.html?highlight=ozark+fresh

People should probably avoid this business until they've proven that they got their act together. JMO

I'm a local customer, so I was lucky. I don't pay until I pick it up. But the the very bare minimum he should wait until he personally drops the order off at the post office before charging people's cards.

It's not like he doesn't know how long it's taking, and I'm sure he'd have a thing or two to say if the shoe was on the other foot.

 

[Toddbak24]

I have the same issue I ordered on 6/25/11 and havnt seen any thing from them.

 

[Sdh]

I don't think you can pm yet. I tried to send you a pm but it would not go through. Can anyone chime in to when a new member can pm...Sorry Double Dee

 

[Vapor Pete]

It looks like he is active on this forum...try and pm(personal message) at below name. Good luck and thanks for the heads up.

jerrydon10

He was never good at responding to PM's either. Your results my vary.

 

[Double Dee]

STLsport - thank you for making a thread to alert others

Toddbak24 - I'm sorry you are going through the same problem - at this point I guess I need to dispute my charge also. So disappointing. This is the first time I have had a problem with a supplier I heard about here on the forum.

Thanks everyone for their input

 

[Toddbak24]

I just sent him a pm and I told him he has till Saturday to have the e juice in my mailbox or I was going to raise HE!!.

 

[Sdh]

I found his local number on Yahoo business...1 417 368 3305 hope its not disconnected..

 

[Double Dee]

That number doesn't work. It's been 23 days since I placed my order. No response to my emails, no response to the voice mail messages, no shipping confirmation, nothing. What a scam.

 

[swedishfish]

I would post in the review section or contact a mod.

 

[MagnusEunson]

Since this question is coming up a lot, don't forget there is an ECF contact for supplier problems. Read the instructions below that sub-section at Ecigarette Forum Contacts ... Good luck, -Magnus