Problems with purchassing from janty France

[Sniper258]

Hello,
I tried to pay using my credit card through paypal as I did before, but paypal did not allow me to. Also, I tried paying through my paypal account, i keep getting a message that says "paypal does not allow to ship to your country". What happened is so strange especially I made 3 successful orders before. So can you help me here, because I want to finalize my order.

I emailed franceorders@jantyworld.com about my issus, but I did not get any response from them and that was 5 days ago.
My order# 1000027573

 

[Ludo]

We looked into it! There shouldn't be any issue from our side, we ship worldwide and your country is in our list. It might be a paypal issue rather we suspect. Please try again? If you still encounter a paypal issue, pls contact me at ludo@jantyworld.com and I'll find a work around for you.

 

[Sniper258]

I tried again with a new order and still I couldn't pay. I emailed you about the issue.
I want to mention an issue that arises with mine that I can not edit my order once it is confirmed. Even though I did not pay yet. I think the payment system should give us a choice of editing our orders before payment.

 

[Ludo]

yup. Solved.

 

[jozbaldwin]

I had the same issue last week, paypal is kinda hard on some countries, like Paraguay (were I live), even thou my paypal account has an US address and bank account, it seems some how paypal would not accept my payment because in my janty account address I have listed Paraguay.

Here's what I did, I changed my janty address to my brother's address in USA but still could not complete the order, it said the same thing about not being able to ship to Paraguay, so I just sent the items to a courier on USA and am now expecting the items to arrive from USA to Paraguay.

 

[Neshani]

Strange, I tried ordering from some other sites and got that Paypal error, but Janty worked fine for me (ordered around July 4th). My problem is that my bank is in the USA, but I live in Germany so other sites give me problems. No problems with Janty so far.