Prodigy Switch Problem

[mrask]

I'm perplexed by the no-resistor switches I received from Puresmoker. I installed the first one (no problem, seems like a no-brainer, only can go in one way installation), installed the batteries, atomizer...then immediately things get hot hot hot! I then quickly unscrewed the battery cover and checked the resistance of the switch. It showed virtually no resistance whether the button was depressed or not.

So, I sent it back to Puresmoker and they sent me a new switch. Being the cautious sort I measured the resistance of the new switch before installing it. Sure enough, it shows almost no resistance (.4 ohms) whether the button is depressed or not. Obviously I am not going to install it.

What am I missing here? If this is a case of operator error, let me know please. Just seems clear to me that something is not right.

 

[CaSHMeRe]

you aren't missing anything ... You should see practically no resistance. The switch (without resistor) I have been using for roughly 3-4 weeks shows .2ohms (just checked)

What's exactly getting hott? The atomizer?

 

[mrask]

thank you for responding. The atomizer got red hot, and the batteries were starting to overheat. When I install the switch with no atomizer I read 6.5 volts from the center post of the adapter to the threads without depressing the button.

 

[CaSHMeRe]

hmmm .... Sounds like the switch is infact the problem. Reverse Monetary it sounds like. When you press the button down, does it shut down?

 

[mrask]

same readings either way.

 

[CaSHMeRe]

pull the adapter off, and test the center contact post and the outside threads

 

[mrask]

with no adapter, switch not depressed, 6.5 volts.

 

[CaSHMeRe]

yup, switch is bad. assuming solder joints look good, its the switch itself .... bummer.

shoot casey an email (info@puresmoker.com) and we can get a replacement out to you. Let her know that I would like to personally test the next switch sent to you to double and triple check everything

Sorry about that mrask!

 

[mrask]

Thanks very much...I'll do it. I appreciate your help!

 

[CaSHMeRe]

no problem bud ... Sucks that it happened to be both! That's why I thought perhaps the adapter, and had you pull it ... Will triple check the next one for you! have a great weekend bud.

 

[mrask]

thank you. You have a good weekend as well.

 

[mrask]

I wrote to Casey as you requested regarding the switch, but haven't received a reply yet. I imagine you guys are busy there (or it's possible her reply got filtered by yahoo), but an acknowledgment would be appreciated.

Also, I received a 901/4075 adapter for the passthrough the other day. The threads are too large to accommodate my atomizers. That is to say, the atomizer simply won't fit over the top of the threads. These same atomizers (rn4075) fit the adapter for my 901/4075 prodigy and screwdriver, so I am sure it is a problem with the adapter.

I wrote to Casey about this as well, and haven't received a reply. Please let me know what I can do to facilitate this. Thanks very much.

 

[Casey@PS]

Hey Matt- I haven't gotten any tickets from you- just checked the ticket system. Did you send them to info@puresmoker.com?

 

[mrask]

Hi Casey,

Yes, I sent an email regarding the switch to info@puresmoker.com after Steve helped me troubleshoot on August 7 and followup on August 12 and included information about the problem with the new adapter. What step should I take at this point? Thanks.

Matt

 

[Casey@PS]

Hey Matt,

Steve just sent you his own personal switch today- so we KNOW the switch works fine.

As for the adapter, I'll shoot you a new one. Sounds like I may have lost my marbles for a hot minute and mistakenly sent you an 801. Sorry 'bout that! If you could try once more to send an email in, let's see if we can get it taken care of that way.

 

[mrask]

thanks very much...I will send an email now with the subject line "test".

 

[Casey@PS]

Nada. Dang. What browser are you using?

 

[mrask]

Firefox...I'll try from internet explorer. This subject will read "Test 2"

 

[Busaholic]

I'm having the same problem. Both of my switches shorted.

 

[Casey@PS]

Busaholic, have you submitted a ticket?