Prodigy V1 Switches are in

[MaxUT]

Hi Casey,

I haven't received any messages from Puresmoker. Guess they're not making it through the filter, and I don't seem to have a spam folder to check.

Will send a PM.

I ordered a new switch, BTW. Hoping to have the replacement for a spare.

Thanks!

 

[MaxUT]

Hey Max, Check your spam folder. I've responded to each ticket. If you haven't gotten them, just shoot me a pm, and we'll get you taken care of. You should also be able to see the response by logging into your Puresmoker account. We will need you to send the switch in for repair.

Aha...

Log in --> Contact PureSmoker --> View my existing tickets --> Ticket # --> see response to message

I kept looking for it under "My Account," didn't think of going back to the "Contact PureSmoker" link.