Puresmoker Please Stop Deleting Negative Threads. Its Shady.
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Consumers need to read and realize that those subforums are meant for advertising, first and foremost, thus, negative threads will be better served taking place in other areas of the board, such as the review section.
Why are you so adamant about this D_Struct? Makes sense to me that at the very least, consumers are aware that suppliers can delete or edit posts on their forum.
I don't think it's clear enough that the trader boards are shops and not subject to the usual moderation of the rest of the forum. A clearer visual distinction from the rest of the boards would help.
I might be wrong but I believe that the trader who is an admin does not moderate certain parts of the forum in recognition of conflicting interests, that would mean that they don't have anything to do with controlling the review board.
I might be wrong but I believe that the trader who is an admin does not moderate certain parts of the forum in recognition of conflicting interests, that would mean that they don't have anything to do with controlling the review board.
I think it's pretty obvious that at least SOME people here don't totally understand the general rule of thumb regarding supplier subforums. They're, for the most part, meant for advertising, and not a good place to put reviews that shine negative light on said business.
Might as well explain it now, and save the tons of complaints about deleted threads, and whatnot.
There's a place for critiques, and the supplier's subforums are not it (in most instances).
If one wants to say their piece, without fear of moderation, go to the review section and have at it. If you want to directly communicate with a supplier regarding an issue, send them a private message or email them. Seems pretty simple.
Might as well explain it now, and save the tons of complaints about deleted threads, and whatnot.
There's a place for critiques, and the supplier's subforums are not it (in most instances).
If one wants to say their piece, without fear of moderation, go to the review section and have at it. If you want to directly communicate with a supplier regarding an issue, send them a private message or email them. Seems pretty simple.
Perhaps that's the answer. Cash has always abided by the rules and moderated fairly. His sponsored forum his just that HIS.
But maybe it would be wise for he and SJ to discuss whether or not Cash should moderate the Review and General Discussion sections.
Just an option to consider, SJ.
Gep
BTW: The FAQ outlines the boundaries that the Suppliers have within the main forum and their own. It also covers the correct way for members to address issues that perhaps they feel are not "kosher". Bringing this up in a the supplier's forum AND in the General Discussion board should have been your last resort, not your first. Have a look at it in detail at your leisure.
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Of course, what would preclude 'supplier espionage' from occuring? We know there are some that use questionable ethics and spammers, but couldn't they also use negativity or made up problems against others to boost their own product sales? I believe that the suppliers have every right to delete/modify posts because they would possibly realize that the guy complaining about buying 10 bad atomizers that were all DOA without a return email or good service is just Herbie over at ABC atomizer shop who quickly chimed in that all of his are mucho better. Hahahaha...just a thought....
Also agree - more visual difference if possible. And perhaps a sticky in each subforum telling readers/posters that this subforum belongs to a trader and is moderated by that trader, would be a good thing?Originally Posted by Kate
I don't think it's clear enough that the trader boards are shops and not subject to the usual moderation of the rest of the forum. A clearer visual distinction from the rest of the boards would help.
And on the other hand, if a supplier satisfies a complainant quickly, and effectively in public, in my opinion, would benefit the supplier.
That's true too, but if you have to answer your in-house email/tracking system, then check all the forum boards in the PS site, then the general site... that's a lot of checking and double checking for the same problem. I'd rather them focus on the problem in one place and use the rest of the time to order/pack and ship. It really shouldn't get to the public unless it's a really bad issue that hasn't been resolved in a timely fashion. Even then I would rather post outside the PS forum so that it would not get deleted without resolve by the PS moderators.
I agree, Klum.
If I were to ever go into business (which I'm not planning to), I would definitely make it clear that the board was not to be used for customer service issues.
If I were to ever go into business (which I'm not planning to), I would definitely make it clear that the board was not to be used for customer service issues.
I've been a member for a long time and never knew these forums were under the control of the supplier. This is both illlegal and wrong. Any area where only the supplier can restrict the contrent to favourably represent themselves is advertising and IS LEGALLY REQUIRED IN THE UK TO BE LABELLED AS SUCH.
Hidden adevertising is morally wromg and both distorts the sellers image amd destroys the integrity of the board. If they are controlling content this should be mentioned.
Hidden adevertising is morally wromg and both distorts the sellers image amd destroys the integrity of the board. If they are controlling content this should be mentioned.
They control content on their supplier subforums, not the board, itself.
And the facets of their involvement on the board is summarized in the FAQ.
While myself and a few others stated that we'd like for their to be something more upfront about the subforums being moderated by the proprietors, I don't believe the board is being run in a negligent manner.
And the facets of their involvement on the board is summarized in the FAQ.
While myself and a few others stated that we'd like for their to be something more upfront about the subforums being moderated by the proprietors, I don't believe the board is being run in a negligent manner.
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