Sometimes it seems as if all my units fail at the same time. Other times, I've been setting problem units aside, and wind up taking care of them all at once. Recently I had a combination of the two.
I mentioned that my Sedansa atomizers had died. I was also having battery issues since they had sent me a pair of older style batteries which had degraded in performance, probably because I had to use my original Sedansa charger which isn't really compatable.
Well, when they died I switched over to my Backup penstyle, Janty, and for no known reason it suddenly quit on me. One puff everything's great and I'm getting great plumes of vapor. The next puff, nothing at all. Which also reminded me I had been having probs with my Yentyl manual batteries giving me low power output.
So I set aside the Janty and switched to my backup-backup penstyle, an Njoy. But that just reminded me that I had been having battery problems before I set it aside, one battery that wouldn't hold it's charge, and two that would fade in and out during use, and would often light up as if they were working, but wouldn't produce vapor.
And at the same time, I had some E-puffer atomizers I wasn't satisfied with, which were nearing the end of their guarantee, so I really needed to get those taken care of quick.
SO, it was time to make some e-mails and take care of bidness.
That was Friday, August 29th. I e-mailed Janty, Njoy, Sedansa, and E-puffer.
The first to respond was Jeff, from Janty USA. He got back to me that same day, there were a few questions back and forth, but by Tuesday (Monday was Labor Day) my replacements were in the mail. I got them the next Friday, and both my Classic and my Yentyl are now performing WONDERFULLY! Thanks again, Jeff, you are my A+ vendor of the month.
Shirley, from Njoy USA, got back to me next, e-mailing me that Tuesday. She even went to the trouble to call me for clarification about my problems, and determined that the inconsistant performance might have been the atomizer, not the battery, so she promised me a new atomizer, too.
Unfortunately, those haven't arrived yet, bt I have faith in them. It will probably arrive any day now. Shirley is my B+ vendor.
Sedansa didn't get back to me for a week, though. When I did hear from them they already had my package in the mail, and gave me a tracking notice (order tracking, not package tracking unfortunately) in the e-mail. Problem is, while they confirmed the replacement batteries, and also sent a new charger, they seemed to have forgotten about the atomizer. I e-mailed a reply reminding them about the atomizer, but haven't heard back, and probably won't get the package for at least another week. I'm going to e-mail them again today, but so far they get a C.
Lastly, and most dissapointingly, E-puffer never responded at all. I wrote them again today, and we'll see, but for now, they get an Incomplete.
That's very dissapointing, since previously I was able to get a replacement atomizer very easily, and quickly, which was why I went ahead and ordered a few extras. I had spent this month's whole e-cig budget on them, since the first one was as good as Sedansa's. But the new ones I received weren't anywhere near as good as the first had been, and I was really counting on being able to exchange them for better ones.
I mentioned that my Sedansa atomizers had died. I was also having battery issues since they had sent me a pair of older style batteries which had degraded in performance, probably because I had to use my original Sedansa charger which isn't really compatable.
Well, when they died I switched over to my Backup penstyle, Janty, and for no known reason it suddenly quit on me. One puff everything's great and I'm getting great plumes of vapor. The next puff, nothing at all. Which also reminded me I had been having probs with my Yentyl manual batteries giving me low power output.
So I set aside the Janty and switched to my backup-backup penstyle, an Njoy. But that just reminded me that I had been having battery problems before I set it aside, one battery that wouldn't hold it's charge, and two that would fade in and out during use, and would often light up as if they were working, but wouldn't produce vapor.
And at the same time, I had some E-puffer atomizers I wasn't satisfied with, which were nearing the end of their guarantee, so I really needed to get those taken care of quick.
SO, it was time to make some e-mails and take care of bidness.
That was Friday, August 29th. I e-mailed Janty, Njoy, Sedansa, and E-puffer.
The first to respond was Jeff, from Janty USA. He got back to me that same day, there were a few questions back and forth, but by Tuesday (Monday was Labor Day) my replacements were in the mail. I got them the next Friday, and both my Classic and my Yentyl are now performing WONDERFULLY! Thanks again, Jeff, you are my A+ vendor of the month.
Shirley, from Njoy USA, got back to me next, e-mailing me that Tuesday. She even went to the trouble to call me for clarification about my problems, and determined that the inconsistant performance might have been the atomizer, not the battery, so she promised me a new atomizer, too.
Unfortunately, those haven't arrived yet, bt I have faith in them. It will probably arrive any day now. Shirley is my B+ vendor.
Sedansa didn't get back to me for a week, though. When I did hear from them they already had my package in the mail, and gave me a tracking notice (order tracking, not package tracking unfortunately) in the e-mail. Problem is, while they confirmed the replacement batteries, and also sent a new charger, they seemed to have forgotten about the atomizer. I e-mailed a reply reminding them about the atomizer, but haven't heard back, and probably won't get the package for at least another week. I'm going to e-mail them again today, but so far they get a C.
Lastly, and most dissapointingly, E-puffer never responded at all. I wrote them again today, and we'll see, but for now, they get an Incomplete.
That's very dissapointing, since previously I was able to get a replacement atomizer very easily, and quickly, which was why I went ahead and ordered a few extras. I had spent this month's whole e-cig budget on them, since the first one was as good as Sedansa's. But the new ones I received weren't anywhere near as good as the first had been, and I was really counting on being able to exchange them for better ones.
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