I have no clue. I only saw a thread in another vendors forum about the issues that some are having with the nic that they sell which they say that they get from alchem.
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I have no clue. I only saw a thread in another vendors forum about the issues that some are having with the nic that they sell which they say that they get from alchem.
Its been awfully quiet in here lately.
I just received my latest order today. Outstanding as always! Thanks Randy
I just received my latest order today. Outstanding as always! Thanks Randy
Extremely happy here with RTS. Received another order yesterday. Always packaged well and shipped fast.
Really appreciate the packaging they do on their flavor vials.
Really appreciate the packaging they do on their flavor vials.
The sale will happen after I usually make my order
Maybe we should tell people when you and I plan to order so that they can be ready.
I have a problem with a recent order. All previous orders have been excellent so I do not want to publicly state the problem because I have opened a ticket. I have just red the FAQ on the site concerning flavorings and it has gotten me worried about my problem. Should I be?
no sales planned because we are having difficulty keeping up with increased orders.
We are in final negotiations on moving to a new 34,000 SF facility with 3,200 SF 0f ISO 7 clean rooms.
We are in final negotiations on moving to a new 34,000 SF facility with 3,200 SF 0f ISO 7 clean rooms.
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Cannot help you because I do not know what your issue is. Call 704-237-4572 extension 4 and ask for Scott or extension 3 for Dillon.
Edit: They are both senior managers and have the power to fix your problem.
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Your prices are still great and with the 6% rewards it is almost like a sale everyday to me.
Thats great about the new facility
Randy
Do you still carry TFA sweetener? I can no longer find it under sweet & sour flavors.
Do you still carry TFA sweetener? I can no longer find it under sweet & sour flavors.
I had one small issue which was quickly resolved. It wasn't their fault as they rely on outside vendors as well.
I wouldn't worry. Good folks and they always do the right thing.
R/Avi
The issue is with a 120 bottle of FA Virginia flavoring. It has a cloudy "swirl" to it. I have tried to warm it to see it would clear up but it hasn't. All the bottles had heat sealed plastic on it except this one. I've asked around about the cloudiness with this flavor and have been told that it should be colored but clear. The reason why this concerns me is because I received a kidney transplant about a year ago and am on immunosuppressive medications to prevent rejection of the graft kidney. I have purchased from RTS a couple times and been thrilled with the results. After reading the FAQs again I am worried I have wasted the 26 some odd dollars for this bottle. I have made a ticket about the issue. I'm hoping that this will be resolved but if not I will be a big boy and take the $26 hit as a lesson learned. I'll have to wait and see
This is the cloudiness I'm referring to. It's hard to show on video but the flavoring is opaque. I'm not referring to the color of it.
For some reason the video is not posting so... This is the link: http://youtu.be/WlepBZ__JAo
Below is a picture of the items of the order. All items except the FA Virginia are in "heat sealed plastic."
For some reason the video is not posting so... This is the link: http://youtu.be/WlepBZ__JAo
Below is a picture of the items of the order. All items except the FA Virginia are in "heat sealed plastic."
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Did you call RTS? Both of the people that Randy asked you to call are awesome to deal with.
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