Ruyan Direct...customs issues

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asidrave

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saw this on RD/HG site

Heaven-gifts.com Ruyandirect.com Best E-smoking Shop

URGENT ATTENTION!

Due to sudden and more strict inspection carried out by the China customs, many packages were refused by the China customs with inexplainable reasons. We will resend the returned packages with new tracking numbers but we are not able to guarantee the package can get through the China customs. We really appreciate the customers\' kindly understanding and patience.

It\'s estimated the strict inspection would last some more days. The customers who are going to buy from us please do realize your orders may be delayed for some days. The customers who require normal fast delivery please do not make any order until the alert is cleared.


Thanks.


Yours sincerely,


Heaven Gifts

:pop:
 

luvmyvapor

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Tracking with EMS shows it dispatched from Shanghai.

You have to track it from the USPS site. Once it leaves China, it appears on the US side. My order was 6-4 and left China on 6-7. The USPS site does not update frequently so I usually check it first thing in the am. Because the pkg requires my signature, I have to leave my gate open for the postal delivery gal.
 

franklyspeaking

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My last shipment from them arrived last Thursday, was ordered the Sunday night before that and spent all of 9 minutes in customs. I really hope this 'alert' doesn't last long...

From the sounds of it though it is Chinese customs that is holding it. That might affect suppliers outside of China if this goes on for more than a few days.
 

dahenny

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You have to track it from the USPS site. Once it leaves China, it appears on the US side. My order was 6-4 and left China on 6-7. The USPS site does not update frequently so I usually check it first thing in the am. Because the pkg requires my signature, I have to leave my gate open for the postal delivery gal.

I don't have any USPS tracking #s???

I ordered on June 3rd

All I have is:
2009-06-06 19:11:00JIADING Posting  
2009-06-07 09:34:001844 Despatch from Sorting Center  
2009-06-07 15:35:54SHANGHAI Arrival at Sorting Center  
2009-06-07 18:50:11SHANGHAI Despatch from Sorting Center
 

luvmyvapor

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I don't have any USPS tracking #s???

I ordered on June 3rd

All I have is:
2009-06-06 19:11:00JIADING Posting  
2009-06-07 09:34:001844 Despatch from Sorting Center  
2009-06-07 15:35:54SHANGHAI Arrival at Sorting Center  
2009-06-07 18:50:11SHANGHAI Despatch from Sorting Center

You may not see anything new on USPS until tomorrow morning.
 

cyberwolf

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I don't have any USPS tracking #s???

I ordered on June 3rd

All I have is:
2009-06-06 19:11:00JIADING Posting  
2009-06-07 09:34:001844 Despatch from Sorting Center  
2009-06-07 15:35:54SHANGHAI Arrival at Sorting Center  
2009-06-07 18:50:11SHANGHAI Despatch from Sorting Center

This is pretty normal. it may take a couple of days to reach the U.S. and appear on the USPS side.

This is a bummer, though, Ruyan#4 is due back in stock at the end of the week, so I was holding off ordering until then.
 
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