Not sure if this is the right place to post this and if it's not let me know.
So I downloaded Arctic Fox on my computer and plugged in my RX300 and when it tries do download setting I get a message saying "Unable to download device settings. Reconnect your device". So I reconnect and try it again and get this same message. If anyone has had this issue and figured out how to connect their device let me know.
I click on "Create new configuration" it opens up and I set up the configuration I want and when I click download settings I get a message that reads "Something strange happened! Please restart application". If you notice at the bottom of the page it says "Device is connected". Not sure why if my device is being read as connected, why can't it download and why is it giving me the message on the other page where it says to reconnect device?
I clicked the button saying "Firmware Updater" on the first screen and it is reading the device cause it says the device name is the RX300. HELP ME! Lol
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So I downloaded Arctic Fox on my computer and plugged in my RX300 and when it tries do download setting I get a message saying "Unable to download device settings. Reconnect your device". So I reconnect and try it again and get this same message. If anyone has had this issue and figured out how to connect their device let me know.

I click on "Create new configuration" it opens up and I set up the configuration I want and when I click download settings I get a message that reads "Something strange happened! Please restart application". If you notice at the bottom of the page it says "Device is connected". Not sure why if my device is being read as connected, why can't it download and why is it giving me the message on the other page where it says to reconnect device?

I clicked the button saying "Firmware Updater" on the first screen and it is reading the device cause it says the device name is the RX300. HELP ME! Lol

Sent from my iPhone using Tapatalk
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