Well, Hana stated that SSV had paid for all of their pre-orders and more, yet is still delivering to other vendors who ordered later than SSV. There is that.
S.S. Vape Pre-Order Hana Modz V3
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Well, Hana stated that SSV had paid for all of their pre-orders and more, yet is still delivering to other vendors who ordered later than SSV. There is that.
Where is that?
Your also assuming that SSV hasnt sold some of those orders thru their stores too.
Why would they keep their preorder program up despite knowing Hana is not keeping up?
how do we know when other vendors placed their order?
from a business side i don't see how this is Hana's fault. they receive and fulfill in the order they are placed.
we don't know how many units SSV's orders are for but from seeing other vendors only getting 25-50 units. For all we could know SSV is only placing orders with Hana for 50 units at a time. which could be why Hana is saying they've up to date on preorders from SSV.
the blame falls on SSV for taking to many preorders.
im giving it until this magical delivery on friday to see if my order gets shipped, otherwise im canceling and wont get a Hana. there are plenty of other mods i can spend that much money on.
from a business side i don't see how this is Hana's fault. they receive and fulfill in the order they are placed.
we don't know how many units SSV's orders are for but from seeing other vendors only getting 25-50 units. For all we could know SSV is only placing orders with Hana for 50 units at a time. which could be why Hana is saying they've up to date on preorders from SSV.
the blame falls on SSV for taking to many preorders.
im giving it until this magical delivery on friday to see if my order gets shipped, otherwise im canceling and wont get a Hana. there are plenty of other mods i can spend that much money on.
Pretty much all that needs to be said right here..... All other arguments are pretty much irrelevant. ... imo of course...
Hana stated that on their Facebook and in emails to members of this list. From the Horses' mouth, SSV had paid for more than enough to handle all pre-orders. Granted, this was stated in mid March.
One reason the preorder might still be open is that they originally ordered more than they have sold so far.
Fact that it was mid March when that was done is very significant.
Answering emails on their FB page with that statement still leaves questions in regards to actual numbers ordered. It was purposely vague and its purpose was to placate unhappy people.
I got one full size green, #239 March 8 pre ordered thru VapinArts.
The got another full size green #803 and full size blue # 626 March 21st over the counter at a local b and m.
The logos and serial numbers a laser engraved after the casing has been anodized. I have not come across 2 different colors with the same numbers. My guess is that the laser engraving is one of the last processes done during assembly and in no particular order as to color.
So, a lie then. Yes, I agree.
Yes, very significant. They have used this line very often, and it does not change a bit.
Except of course when they posted on their Facebook that the SSV preorder was closed and that they weren't aware of it at all. Both statements are untrue, and the second one is an outright lie.
This is getting tiring. They both are at fault. for different reasons. The problem here is people jumping in this thread only reading recent posts and forming and opinion. Not saying I blame them. Reading through this entire thread would be painful. I guess if you are,or were in this preorder you'd get it. I see this thread closing real soon. Frankly I can't wait until it does.
I do see where you are coming from and do agree that they are not handling this in the best way.
I don't agree that Hana lied, and I don't believe they were fully cognizant of the scope of the problem that grew from SS. I believe that if Hana did inquire about the issue with SS, that they probably were not given the entire truth. Clearly, they are coming in short with customer relations, but it shouldnt be their highest priority, unless were selling direct...
Yes, its taxing and fustrating, especially for the victims of this debacle.
But what I am far more shocked and amazed about.
Is has many people who were willing to participate in prepaying for an item.
Leaving a deposit to reserve a spot is one thing.
But to fork over full payment before something not built yet is foreign to me.
As I went down the list of Hana's listed vendors, I chose the one who pledged not to charge by you card until product was ready..
The one thing is Hana can't tell a vendor how to do business, and since every other vendor closed their pre-orders maybe the assumed they would do the same.(like they should have) I do wonder if SS Vape has paid in full or just a deposit on orders. So if they pay canceled orders out of their money and get refunds from Hana ? Or do they just leave the order in knowing they can sell them in stores...The whole thing is a little off.
As I understand it, Hana requires a vendor pay in full up front.
I ask to the one's who defend Hana Modz. Did you preorder in February from a vendor other than SS Mistake and received said order in the month of March? End of story! Now , Bugger off!
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Which is pretty much standard practice.
More important on what's unknown, is how many, when, and the frequency of orders going to Hana?
Sorry, not following your logic. Yes ordered in Feb, received in March, simple proof that a competitor and Hana successfully fulfilled a preorder. Also preordered early march with SS and promptly canceled at the end of march when it was clear SS was behind on deliveries.
HERE HERE!!
the magnitude of this situation stems back further then a few days, a week, a month. it goes back almost 3 months now. so think about that for just a little minute.... we purchased in full our hana modz preorder and most of the people havent gotten what they wanted. all the people have gotten is a new expected date, a new lie and a new excuse. the tunnel just grew darker and darker and longer and longer. its a disgusting vile thing that has happened for the sake of money
all hail the almighty dollar..... and the almighty greed that comes with it. shame shame shame.
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Not following my logic? Your response is precisely what I was looking for. I wasn't asking about March orders.
Ok.. here is my point. if your vendor and ss vapes both paid for a pre order, and you got yours from the vendor you paid,yet someone MAYBE that ordered through SS still hasn't gotten theirs that might be a bit of an issue? No?
From the information coming from SSV & Hana (one of the things that they have always been in agreement on), SSV's initial order with Hana was large enough to fulfill pre-orders well into March.
Hana has stated that they have not yet fulfilled SSV's initial large purchase order.
Those statements are all based on the info and funds provided to Hana from SS at that time. There is no info to those details. What we assume those numbers to be, might be way off to Hana.
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