Can you please respond to my exchange request for failed vmax on ticket 9P5-WEZ-4P7J. You have already received the item back 3 days ago but no replacement has been sent. All the information and tracking is on file with the ticket. Thank You.
Service Request for replacement Vmax not responded to, please help
- Thread starter siampumpkin
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- th_trl_thread_readers 0
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Thank you for your asking.
We are sorry for the delayed reply to your ticket, because we got a big backlog after a long holiday. we need some time to clear the backlog.
We will try to reply to your ticket asap next week.
We appreciate your patience and understanding.
Since you must send me back the replacement Vmax please add items in order 113055 to the shipment. Please combine with replacement order 101533 under ticket 9P5-WEZ-4P7J. You have to send the the replacement vmax under warranty so it will not cost you any more to include these additional items. If this is possible please send me paypal request for payment minus shipping fee. That amount should be $46.92. Otherwise I cannot afford to buy from you with only EMS shipping as option. Thank You.
Vmax replaced. Thanks but slow shipping 30 to 60 days. 
Sent from my Vmax using Tapatalk 2
Sent from my Vmax using Tapatalk 2
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