I gotta say, I'm shocked. Tom wrote to me by email, saying he's going to contact his US distro and to "rest assured, I'll get that taken care of for you."I agree, that looks jacked, making contact on one side but not the other...looks like a crossthreading issue. That sucks, I hope they take care of you. I know the owner said he's not going to be around for a few days. At least you can still use it, but I'd be disappointed too.
That is not the answer iJoy or hcigar would have replied with - assuming they responded at all Lol. So THATS what coughing up extra $$ gets you in the vape market when you have a problem. I'm impressed!