Hi Free 2 Be Me -
Be my guest. Copy my post and send it to them if you think it is a worthy suggestion. Everyday I see people here at ECF posting that the new order tastes nothing like the sampler. We know why. We try to explain it to them. We are being REACTIVE to the problem when, in fact, being PROACTIVE might be a better way to handle the situation.
They could type up info notes (4 notes/ paper - Postcard size) and toss one of the info notes into each order before they seal it up. I think a LOT of people would appreciate a heads up on steeping and storage - Especially when it comes from the Maker of their juice.
That's my two cents.
Later,
Paula