Hi to you all,
I am ever so sorry - I was the chap who ran smokenotar.com.
I would like to inform you that I was hospitalized, I am currently an in-patient in a hospital and I have been for some time now, and it looks like I will be released in about 2 months time.
However, I am about to start to be given leave from the hospital and so there will be time for me to deal with issues where money has been paid for product, and the product has not been received yet, I admit a considerable wait in some peoples' cases.
The reason Smokenotar.com crashed was because I was hospitalized, although there were some problems arising just before I was hospitalized, and whilst a good many of them were factors and mistakes by contractors outside my own control, I did make mistakes myself, not least eventually selling the starter kit at a loss seeking to recoup monies on cartridge sales, this WAS silly for someone with insufficient financial resources to pull this off, and I am very sorry indeed that things went wrong.
What happened and why smokenotar.com did not fulfil its vision is a long story, a lot of things happened as I mentioned outside my control, but I will not bore you with lots of excuses.
Instead, I want to try to honour 100% of my obligations, and I am an honourable man.
There are approximately 60 cases where goods have been ordered and not received. There were hundreds of orders successfully delivered as well.
Right, let me try to help you now. By the way, I did not see that much of the money that was paid via Paypal to me - again it's a complex story I won't bore you with it.
I am still in hospital, but if you were waiting for goods from me and didn't receive them, I need to remedy the situation.
I am going to come back on this forum - having spoken to some business consultants such as Trading Standards who are keen to assist me and those customers let down - and I am going to put up a mobile phone number (my personal number) where you can reach me. This will done (ie I will post again) within 7 days.
Then you can telephone me and I can, over a period of time, remedy the situation for you. If and when you do telephone me, please try to be polite and understanding - ie. try not to swear at me etc if you would(!), but I appreciate I must honour everything I can, which I believe will be all outstanding issues.
It will take some time, and please note the following:-
i. If you want a full refund, I will do it, but it may take some considerable time due to lack of funds at the immediate time.
ii. If you would like to receive goods, I am receiving a shipment from China in approximately 2-3 weeks time, and so realistically within 4-5 weeks, it may be possible for me to send you goods to the value to which you have ordered. (even if you for example ordered a starter kit, and then you didn't receive and ordered one elsewhere, perhaps I can send you nicotine cartridges?)
The above points apply to those who have not registered a credit card chargeback or Paypal dispute.
I would prefer to deliver you goods.
Once again, I am an honourable man, and I am sorry that I did not execute the creation of "smokenotar.com" correctly.
I will post again in a few days time as promised.
Do link and direct people to this post, thank you.
All the best,
Peter Dew
ex-proprietor of smokenotar.com
