So the SAME guy is finally back to redo the carpet/rugs. I asked the stoopid company to send someone different, which they were not willing to do. He just keeps making up excuses for why he didn't do the job right the first time.

Does he THINK this is the first time I've ever had carpets cleaned? The manager offered to give me a free year-long membership to their club, which entitles me to half off of all services, etc. As if I am EVER going to use them again.

At least it's the beginning of the weekend.
