Snails - Response on Threads Part 6

[FranC]

Hiya,Tib,Pretty Bird,Dale and Atty

 

[AttyPops]

check on the dell site first - with your service tag # there should be a way to get updates all in one place

Tibs...that shipped with MS Vista.
They've probably dropped support on it by now.

 

[tiburonfirst]

Goodnight Snail....happy trails... Be kind to yourselves..be gentle....laugh....hug....love....and a better tomorrow.

goodnight, kat! i hope healing can begin now for your fil

 

[FranC]

Goodnight,Kat

 

[rdsok]

I have another question for y'all computer wizards. I'm having a strange problem--black random rectangles appearing on my screen and sometimes parts of the page in their vicinity seem scrambled. It doesn't happen all the time, but often enough to be annoying. They disappear when I hit refresh. I tried to google for solutions, but couldn't find anything helpful.

I have a Samsung monitor, a few years old, but I like it. Is it dying?

AttyPop's already started ya in the right direction ... except for one part... it's a Dell and they often use customized parts and only their drivers will work properly. You will also need to know if your Windows is a 32b version or a 64b version since you'll need to d/l the right ones.

Please note that much of what I'm going to mention is techy stuff and that just can't be helped, it's a techy subject. If you don't understand it, you may need to get someone local to you for a little assistance...

So first instead of going to AMD's website... go to Dell's and get the drivers they have for it. If that doesn't clear it up ( and it may not because hardware can cause trouble also )... then come back to looking for drivers on AMD's website but that is a real old video card so they may only have it listed under their legacy stuff... don't try AMD's drivers until you have checked all else out.

Next ( if the previous didn't help )... check for an update to your Chrome... Open the menu and select the "Help and About" and let it update if needed.

Next... in your Chrome settings, scroll down to the bottom and click on "Show Advanced Settings" then scroll to the System area... look for the "Use hardware acceleration when available" option... disable it if enabled OR enable it if disabled... then test a while.

Next... Open the case, If your video card is and add-on card and not built in.. take it out ( follow anti-static procedures so you don't kill something ) and clean off the contacts on the bottom of the video card where it plugs into the motherboard using a pencil eraser. Reinstall it making sure it is plugged back in fully.... test.

If the video is built in, take out the system memory and like I mentioned on the add-on memory card... clean all of the contacts. Re-install the memory cards.

Before you close everything back up... clean all of the dust bunnies out... make certain all of the fans are working and then close it up and test.


Oh... now if it's still messing up... you can try the AMD drivers just to say you did, just remember they may not work and you may have to re-install the Dell provided drivers. If the problem still persists, it's one of several things and considering the likely age of the computer, it may not be worth it to replace .... but the possible suspects are... the video card ( if it's an add-on card ), system memory if it's a built into the motherboard video card or the motherboard itself, bad fans can also cause issue if they aren't working properly or the system is full of dust causing it to overheat.

 

[Katya]

Tibs...that shipped with MS Vista.
They've probably dropped support on it by now.

 

[rdsok]

Also... it isn't the monitor... the monitor is just displaying what the video card tells it too...

 

[daleron]

Goodnight Snail....happy trails... Be kind to yourselves..be gentle....laugh....hug....love....and a better tomorrow.

Good night K&P


Sorry, distracted ...

 

[Katya]

AttyPop's already started ya in the right direction ... except for one part... it's a Dell and they often use customized parts and only their drivers will work properly. You will also need to know if your Windows is a 32b version or a 64b version since you'll need to d/l the right ones.

Please note that much of what I'm going to mention is techy stuff and that just can't be helped, it's a techy subject. If you don't understand it, you may need to get someone local to you for a little assistance...

So first instead of going to AMD's website... go to Dell's and get the drivers they have for it. If that doesn't clear it up ( and it may not because hardware can cause trouble also )... then come back to looking for drivers on AMD's website but that is a real old video card so they may only have it listed under their legacy stuff... don't try AMD's drivers until you have checked all else out.

Next ( if the previous didn't help )... check for an update to your Chrome... Open the menu and select the "Help and About" and let it update if needed.

Next... in your Chrome settings, scroll down to the bottom and click on "Show Advanced Settings" then scroll to the System area... look for the "Use hardware acceleration when available" option... disable it if enabled OR enable it if disabled... then test a while.

Next... Open the case, If your video card is and add-on card and not built in.. take it out ( follow anti-static procedures so you don't kill something ) and clean off the contacts on the bottom of the video card where it plugs into the motherboard using a pencil eraser. Reinstall it making sure it is plugged back in fully.... test.

If the video is built in, take out the system memory and like I mentioned on the add-on memory card... clean all of the contacts. Re-install the memory cards.

Before you close everything back up... clean all of the dust bunnies out... make certain all of the fans are working and then close it up and test.


Oh... now if it's still messing up... you can try the AMD drivers just to say you did, just remember they may not work and you may have to re-install the Dell provided drivers. If the problem still persists, it's one of several things and considering the likely age of the computer, it may not be worth it to replace .... but the possible suspects are... the video card ( if it's an add-on card ), system memory if it's a built into the motherboard video card or the motherboard itself, bad fans can also cause issue if they aren't working properly or the system is full of dust causing it to overheat.

Thank you--I think...

I'll take care of the dust first...

 

[rdsok]

Thank you--I think...

Don't ya just hate it when you ask a techy question and some jerk actually gives a darn techy answer...

 

[daleron]

lol - where are all these posts coming from?

hello to all!
dale - i love, love our snack tonight!

and hiya, frannie!

OooOoo! Winner winner!!

 

[Katya]

Don't ya just hate it when you ask a techy question and some jerk actually gives a darn techy answer...

I do!

 

[tiburonfirst]

My what????????????????????

it's on a sticker somewhere on your pc

atty, dell is real good in providing support and recommended updates for years past the purchase

 

[AttyPops]

Oh, and your question on if you should upgrade to win10....check the compatibility wizard.

AttyPop's already started ya in the right direction ... except for one part... it's a Dell and they often use customized parts and only their drivers will work properly. You will also need to know if your Windows is a 32b version or a 64b version since you'll need to d/l the right ones.

Please note that much of what I'm going to mention is techy stuff and that just can't be helped, it's a techy subject. If you don't understand it, you may need to get someone local to you for a little assistance...

So first instead of going to AMD's website... go to Dell's and get the drivers they have for it. If that doesn't clear it up ( and it may not because hardware can cause trouble also )... then come back to looking for drivers on AMD's website but that is a real old video card so they may only have it listed under their legacy stuff... don't try AMD's drivers until you have checked all else out.

Next ( if the previous didn't help )... check for an update to your Chrome... Open the menu and select the "Help and About" and let it update if needed.

Next... in your Chrome settings, scroll down to the bottom and click on "Show Advanced Settings" then scroll to the System area... look for the "Use hardware acceleration when available" option... disable it if enabled OR enable it if disabled... then test a while.

Next... Open the case, If your video card is and add-on card and not built in.. take it out ( follow anti-static procedures so you don't kill something ) and clean off the contacts on the bottom of the video card where it plugs into the motherboard using a pencil eraser. Reinstall it making sure it is plugged back in fully.... test.

If the video is built in, take out the system memory and like I mentioned on the add-on memory card... clean all of the contacts. Re-install the memory cards.

Before you close everything back up... clean all of the dust bunnies out... make certain all of the fans are working and then close it up and test.


Oh... now if it's still messing up... you can try the AMD drivers just to say you did, just remember they may not work and you may have to re-install the Dell provided drivers. If the problem still persists, it's one of several things and considering the likely age of the computer, it may not be worth it to replace .... but the possible suspects are... the video card ( if it's an add-on card ), system memory if it's a built into the motherboard video card or the motherboard itself, bad fans can also cause issue if they aren't working properly or the system is full of dust causing it to overheat.

The AMD driver wizard SHOULD know that though.
But sure. Try the dell site first, since it's W7 they may have drivers there for it. They've long since dropped support on it though.

Good point about customization (and Grrrrr Dell and others that do that).

 

[tiburonfirst]

I do!

but you can't make headway without a techy answer!

 

[rdsok]

it's on a sticker somewhere on your pc

atty, dell is real good in providing support and recommended updates for years past the purchase

It's probably in at least 2 places... on the back, a white stick with a bar code and then also on a black ( dark brown ) sticker on the top or side of the computer. It'll also be listed in the system CMOS/BIOS somewhere if those stickers have been removed

 

[Katya]

Right.

Thank you very much for your help, ladies and gentleman. I'll report on my progress... I should be done before Christmas.

 

[SilverBear]

How's the new teeth, Bear?

Thhh th th sss-ss th-hh th s-sss th th th.

 

[tiburonfirst]

Right.

Thank you very much for your help, ladies and gentleman. I'll report on my progress... I should be done before Christmas.

it isn't all that bad - all those steps are doable

 

[Katya]

Thhh th th sss-ss th-hh th s-sss th th th.

Awww........ poor Bear!

I'm glad to hear that, I think.