Snails - Response on Threads Part 6
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Hi Mad.
Katmar....it took me a year just to quit thinking about my dog and if he was "all set" with food and water as I went out the door. I was in the habit of letting him know I was leaving by saying "I'll be back" and saying "hi" when I got home. So....that habit formed for 13 years took a while to break.
Stuff like that. I mean, you have the memories, and it's OK to think about them and realize that it takes time to change those patterns. You should EXPECT that. If you didn't take that time, if you insta-changed, you'd...not be the person I think you are. Give it time. I know you feel the loss of puggers as she's not there to respond to those behaviors that you're so used to doing. It's normal and "OK".
Katmar....it took me a year just to quit thinking about my dog and if he was "all set" with food and water as I went out the door. I was in the habit of letting him know I was leaving by saying "I'll be back" and saying "hi" when I got home. So....that habit formed for 13 years took a while to break.
Stuff like that. I mean, you have the memories, and it's OK to think about them and realize that it takes time to change those patterns. You should EXPECT that. If you didn't take that time, if you insta-changed, you'd...not be the person I think you are. Give it time. I know you feel the loss of puggers as she's not there to respond to those behaviors that you're so used to doing. It's normal and "OK".
Thanks, Atty. I realize that TIME is the only thing that will help heal. Thanks for your kind words. They mean a lot.
Grrrr.
Just took mom to the lab/care center for a blood draw. Her paperwork from the appointment the other day has a message on it to get a fasting blood draw "at her earliest convenience". So I took her this morning.
They don't have a request in the computer for her blood draw. She showed them the "patient instructions" from the visit paperwork a few days ago that said to go. They called the Dr.'s office...no blood draw. So an hour later...and gas and BOTH our time...nothing was drawn or done.
We should bill them, time and travel expenses. Grrrrr.
Well, it was a nice ride...and good road conditions.
Just took mom to the lab/care center for a blood draw. Her paperwork from the appointment the other day has a message on it to get a fasting blood draw "at her earliest convenience". So I took her this morning.
They don't have a request in the computer for her blood draw. She showed them the "patient instructions" from the visit paperwork a few days ago that said to go. They called the Dr.'s office...no blood draw. So an hour later...and gas and BOTH our time...nothing was drawn or done.
We should bill them, time and travel expenses. Grrrrr.
Well, it was a nice ride...and good road conditions.
It gets better!
So the Dr's office calls mom back about it.
She doesn't want to deal with someone on the phone, and she "doesn't want to argue about it" so she just tells them "Oh, I must have just read it wrong." Grrr!
I saw it TWICE. It's the current paperwork. It says she should go get a fasting blood test. She didn't read it wrong.
But she "just doesn't want to argue". What argument?
So she's telling me all this and I'm trying to explain to her that if she just "cops out" and does that, they won't know what they are doing wrong and that it's OK to have a discussion about it with them. If she's wrong, they can point out her error but if THEY are wrong, they can correct the process/procedure.
"That's my Dr. I don't want to get her in trouble. They save lives there." is the answer.
So now she's mad at ME for "ruining her day" by telling her she shouldn't have copped out, and trying to discuss it.
My mistake, I guess. I should let that stuff go. But remember...they called her and she's telling me after the fact...so I'm in the middle either way.
(She's not really mad though. It will be over in an hour. But still.)
So the Dr's office calls mom back about it.
She doesn't want to deal with someone on the phone, and she "doesn't want to argue about it" so she just tells them "Oh, I must have just read it wrong." Grrr!
I saw it TWICE. It's the current paperwork. It says she should go get a fasting blood test. She didn't read it wrong.
But she "just doesn't want to argue". What argument?
So she's telling me all this and I'm trying to explain to her that if she just "cops out" and does that, they won't know what they are doing wrong and that it's OK to have a discussion about it with them. If she's wrong, they can point out her error but if THEY are wrong, they can correct the process/procedure.
"That's my Dr. I don't want to get her in trouble. They save lives there." is the answer.
So now she's mad at ME for "ruining her day" by telling her she shouldn't have copped out, and trying to discuss it.
My mistake, I guess. I should let that stuff go. But remember...they called her and she's telling me after the fact...so I'm in the middle either way.(She's not really mad though. It will be over in an hour. But still.)
You're right, she's not really mad at you ... not all of us are capable of doing that "stand up for your rights" thingIt gets better!
So the Dr's office calls mom back about it.
She doesn't want to deal with someone on the phone, and she "doesn't want to argue about it" so she just tells them "Oh, I must have just read it wrong." Grrr!
I saw it TWICE. It's the current paperwork. It says she should go get a fasting blood test. She didn't read it wrong.
But she "just doesn't want to argue". What argument?
So she's telling me all this and I'm trying to explain to her that if she just "cops out" and does that, they won't know what they are doing wrong and that it's OK to have a discussion about it with them. If she's wrong, they can point out her error but if THEY are wrong, they can correct the process/procedure.
"That's my Dr. I don't want to get her in trouble. They save lives there." is the answer.
So now she's mad at ME for "ruining her day" by telling her she shouldn't have copped out, and trying to discuss it.
(She's not really mad though. It will be over in an hour. But still.)
It's not even that. They can't fix what they don't know is broken.
BUT...OTOH...it's a bureaucracy like any other...so she doesn't want someone to get in trouble for making "a mistake".
She said "maybe they won't ever do it again". Maybe so. But I doubt it. I get that she's willing to write it off and not be mad. Good for her. That's to her credit. Crap happens.
But they need to get their "crap happens" in order.
If the outpatient instructions say get a blood test, it should show in the computer.
BUT...OTOH...it's a bureaucracy like any other...so she doesn't want someone to get in trouble for making "a mistake".
She said "maybe they won't ever do it again". Maybe so. But I doubt it. I get that she's willing to write it off and not be mad. Good for her. That's to her credit. Crap happens.
But they need to get their "crap happens" in order.
If the outpatient instructions say get a blood test, it should show in the computer.
She sounds like a lovely woman
for sure
maybe a phone call the next time, atty, to confirm before getting on the road?
boy safely up and away though delayed!
rushing here since joan needs to be someplace this afternoon
Yeah, but I read the paperwork when she showed it to me before taking her there........
So.......
So.......
i know, atty
i was talking about the next time! i wouldn't take anything for granted at that place anymore. i despise wasting time and on to geoff!
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