Suggestion(s), please...
I just finished going
through 7 SCREENS of advance
e-CheckIn for a specialist visit tomorrow. Personal
info,
insurance, meds, allergies, pre-paying the
co-pay etc etc etc.
If tomorrow is anything like the last
3 years, the
"receptionist" will ask ALL of those questions ALL
OVER AGAIN and ask for my credit card
and ask to
SEE all
insurance cards.
I really do not NEED that at before-8am.
Suggestion: How do I tell her/him to piss off... I
already did all of that? SEE?... here is the QR code
that you asked me to PRINT AND SCAN (flapping
paper in their face) upon arrival. AFTER I already
answered all your freaking questions.
And the technician will ask about each and every
med or supplement... ONE by ONE... which I
ALREADY answered during the advance e-CheckIn.
Why do they OFFER e-CheckIn when it means NOTHING?
There is NO time saving at all. Everything is asked all
over again.
It's exactly like the local gas and electric company... I
send in my meter reads EVERY MONTH, but they STILL
have an actual human being come to the house to read
the meters! They beg for image files, phone-in,
internet meter reads, but REAL PEOPLE STILL show up
to do the reads!!!
Grrr!
Ranting!!!
Is anybody able to make sense out of these two examples
of apparently wasted time??? MY time???
YOUR time, if applicable?
PS: Do not suggest I just calm down.