Code of Conduct
ECITA members shall be required to abide by the following:
• Fully respect the confidentiality of Association business, documentation, and all other correspondences or information within
the Association’s domain;
• Treat fellow members with respect at all times in all
correspondence, forum posts and/or meetings of any kind. Abuse will not be tolerated, and will be regarded as a breach of this Code;
• Seek to maintain sufficiently high standards of business practice
and inter-business dealings across Members to ensure the ongoing credibility and reputation of the Association and the Electronic
Cigarette Industry;
• Avoid publicising any negative comment, marketing claim or other
statement about any fellow Member of the Association, while retaining individual business rights to operate competitively;
• Fully CHIP-compliant packaging/labelling on all nicotine components of products, and full compliance with any and all necessary
legislative statutes, as amended from time to time;
• Payment Card Industry/Data Security Standards (PCI/DSS) Compliance & certification for payment processing;
• Businesses must be registered with the Information Commissioner’s Office. This is a legal requirement for online retail businesses;
• Carefully avoid claiming any health benefits from using the product – wording & terminology to be agreed;
• Clearly state not for sale to under 18s, and ensure safeguards in
place to prevent sale to minors – wording to be agreed;
Not exactly the most convincing code of conduct. And their ISE is not much better
The Industry Standard of Excellence
Seriously big money for someone who can really think this trade representation thing through.
