I ordered a Provari P3 and today I got a weird email saying they couldn't process my card and couldn't tell me why, but they would set up western union or a wire transfer if I'm interested. The stilted formal language and the use of Western Union make me feel like something is wrong. Has this happened to anyone else?
Strange email from Provape
- Thread starter emokidsloveme
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I would call Provape or check your order status though your account on Provape. I ordered a P3 just a few days ago no problems, but processing took a little longer than before...but the weekend tends to have that effect.
Log in to your account on Provape.com and check your order status. That email sounds wrong.
They don't share their phone number with customers, you'll need to use their ticket system for contact.ProVape Inc.
Send them an email!
I've bought my Radii from an online authorized vendor (I asked Provape to confirm that) but one that was bought directly at their site. Because I live in Mexico Provape could not process / accept my Amex so they gave me their bank account info and I wired them the money. I worked for me...
They have answered every mail I send, their customer is fantastic!
Hope you get your P3 soon!
Some cc companies, and cc processors, are getting hinky about anything to do with ecigarettes in response to the deeming.
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Viewing the email headers will verify who the sender is. Contact Provape as well.
Did the email have an attachment? And did you open it?
I contacted them. They said it was real through zen desk. Are they going out of business or something. No way a company allows their cc service to be this horrible.
Kiba- That quote by Classie in your signature - is that from one of our old Provari battle threads?
Companies don't have a choice. With the FDA crackdown on vaping, a lot of processing companies are either dumping vape shops or making them jump through more hoops.
Oh, yeah... that's one of my favorite co-op threads. Hilarious read. Complete trainwreck going on in the middle of people posting pics of their pets. [emoji23]
Are you verified for the classified section, if not, you will be unable to view said post...
I also believe it is a violation to discuss topics contained in the classified sections in the open forums.
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