I received a legitimate complaint from a customer and I realize that perception is everything, so I thought I'd share the problem he had and my answer to better facilitate an understanding.
His complaint was that he hadn't received his Strata yet and we are now selling another mod. I completely understand his frustration and the perception that we are "jumping" over orders to do other stuff, however that is untrue.
We have multiple employees here (4 to be exact, though one does clerical only) all with different job responsibilities and Super T produces and sells more then one product at a time, it is the only way to remain in business. In the case of this 26650 mod, my machinist is done machining all Strata and ELA parts. The cost of a CNC machinist and of a CNC machine dictates that we MUST keep them running to pay the bills so to speak so he machined up the Qty 30 26650 mods (he also fills the down time machining limited run parts like the Titaniums, flat bottom caps, brass buttons etc). These 26650 mods were then polished in our new automated polishing machine and put up for sale.
Going forward, Super-T will no longer be doing any pre-sales and the current shipping goal is to have ALL pending pre-orders shipped by next weeks end, so the end is near.
Its probably a good thing. 
