T Rex batteries- dead within 5 days...

[vc76]

On Monday, two friends and i were delivered the 3 x 900mAh steel T Rex kits we ordered recently.


Since then, two batteries seem to have died, ie. no reaction when button depressed, no LED ring light, no reaction when put on the charger or left on the charger.


On Monday they seemed to be working fine, but 5-6 days later- nothing!!! Wondering if anyone else has had the same problem with these kits?


This is pretty disappointing considering the fact that we're in Australia, and the return postage will cost as much as a new battery, not to mention delivery time.


Can anyone enlighten me as to how Liberty Flights might go about sorting this out?


Ta.

 

[retird]

From their web site:

Liberty Flights guarantees T-Rex batteries for 2 months. Please see our terms and conditions for further information.

Might want to go to web site, click on Support, and then click on Contact Us.....give them your issue and see what they say.....

 

[technovapir]

Hi vc76, I can tell you that I have had 1 T-rex battery go bad, & LF customer service took care of the problem quickly and painlessly. I have 5 of them, and they all work great. 2 of mine are almost a year old & still going.
Contact their customer service on their website, and I'm sure they will get back to you with a solution.

 

[Abe]

You won't be required to send those back, like you said, high postage. Just let Ty/Jacob know that's what we said, we do it quite often in the UK.