Tech support AREA ! POST HERE FOR TECH SUPPORT PLEASE !!!

[YoMa!]

I am loving my ipro! The diameter is great. (My issue with the wheel is a non issue. It's doing fine now.) I am wondering if anyone has a suggestion on a way for me to make the button more comfortable. It is small enough that my finger is getting sore. I try to remember to switch hands or use my thumb, but will forget when I pick it up. Thanks!

 

[zig-zag]

I have a broken wire that was connected to the top cap. Is there a way for me to fix this or does it have to be sent in? I'm stuck using my very old riva and ego batts, and I dont have any LR cartos laying around so they really suck!

 

[markfm]

If you are good with soldering, a new small ring terminal with a bit of heat shrink, but if at all unconfident do an RMA. Very fast to fix, but you need to know what you are doing.

 

[zig-zag]

I am pretty decent soldering, I hooked up a apexi safc in my car and soldered all the wires. Where would I get a small ring terminal, just any hardware store?

 

[markfm]

Possibly, else a radio shack.

 

[Bovinia]

Let us know if you get it going Zig.

YoMa, glad to hear you are enjoying your IPro! The button is something you either love or hate lol! About all you can do is get used to it. I like it myself, but I don't have tender fingers

 

[YoMa!]

Thanks Bovinia. You are always so quick to respond. What I have tried in the last 30 minutes or so is using the mouthpiece insert for an old cartomizer filed flat. The middle hole is the diameter of the button and fits over it. If it works out I may glue it on. I would rather not risk messing up my button though.
Thanks again!

 

[Bovinia]

You might be able to use some kind of soft rubber stick ons, something like chair foot pads, or something from a crafts store to cover the button with. I remember 5cardstud posting a pic of a similar idea, I'll see if I can find it

Here ya go, check out this thread by Sadtranz http://www.e-cigarette-forum.com/forum/notcigs/285968-buzz-button-fix.html

 

[zig-zag]

Well, I guess I'll be sending my IPro in for service. I can't find a ring terminal anywhere around here that is small enough. Just print out the RMA form and send it in with the device?

 

[zig-zag]

Umm, can I just hand write the RMA form? My printer is not working.

 

[Bovinia]

Yes Zig, you can. I had to do that too when I had to send in my original Buzz.

 

[zig-zag]

Great, thank you! Heading out to the post office now.

 

[YoMa!]

Thanks again Bovinia, I will check that out. I did do a search, but didn't see that post. My mouthpiece fix looks kind of cute. Like an egg sunny side up in an iron skillet. Yellow button ringed in white on a black body.

 

[Bovinia]

Haha, sounds cute, and it was a good idea too! Before I found Notcigs I had a Chuck, and I hated it's long, skinny hard switch with a passion, so I used a carto mouth piece to help soften it too

 

[wampira6969]

I need some guidence. I have had my buzz pro since I believe November. I like my buzz pro, but I am becoming less confident in it. I sent it in a while back because I was having variable hit quality and accidentally broke the top wire. They fixed it and sent it back quick, no complaints there. A little while after I got it back I started to have pretty much the same problem. I know very well how to remove the top cap as to not damage the wire since the first time and the the screw since it was replaced has not been loose. I found that if I unscrewed the top cap maybe an 18th of a turn and tightned it again it would fire ok for a while then I would have to do it again. It honestly does not make sense to me. Now there is a new problem, it won't fire at all now. I have cleaned everything and the light still turns blue with the button pressed. My husband and I just used a mulitimeter to see if the power was reaching the top screw. At first it was with the cap open, then all together stopped when we closed the cap. Upon opening it again nothing. Please help, I have to make a decision on weather or not to keep my buzz pro or move on to something else.

Sent from my ADR6300 using Tapatalk 2

 

[Bovinia]

Wampira, you said that you cleaned everything good, did you clean the top cap threads and the threads on the tube? How about the screw and under it? It doesn't take much juice getting under those parts to cause a problem. I would try taking the top cap off completely and clean all the parts of it. Also, you may need a new o-ring and washer that goes under the outer screw in the top cap. Here's a pic of all the parts. Let us know if that helps.

 

[wampira6969]

I have spent an hour cleaning this thing and nothing has changed. Red light turns to blue but no power to the top :-(. I am dying for a good vape!

Sent from my ADR6300 using Tapatalk 2

 

[Bovinia]

Did you see any defects in the o ring or washer when you took it apart? I would think it has to be something in the top cap if you are getting power to the ring terminal and blue light but no power to the top cap.

Mike is out of town this weekend, but I may be able to get some ideas from someone who had a similar issue. I'll send them a PM and see what I can find out.

 

[Bovinia]

Ok, after a memory refresh from Jif, his problem was under the shrink wrap that covers the solder joint from the wire to the ring terminal. The solder wasn't complete and making on and off contact....until I broke it!

Unless anyone else has any ideas, you may have to send it back in again

 

[markfm]

Yeah, that is probable, whether at the top cap end or coming off the regulator. Blue basIcally means the regulator is happy, thinks all is good.