The Bear Juice

[lorikay13]

Well they did just say they were swamped with orders and it looks like just a little "mom&pop" type thing. So I don't mind waiting a day or two. The weird thing is it isn't just them. I see it alot of places...and yet there are other sites where you can get 100mg/ml stuff. Who knows!?!?!?

 

[pcqueene]

Is double flavoring still an option at an additional charge? It used to be on the site, but I can no longer find it. Thanks!

 

[jcamacho]

I think you have to specify in your order and they will add to your invoice. I asked for double flavor on all my order last week and they billed me for it. What I don't like is that they don't confirm when your order is shipping or respond to emails other than orders.

 

[atavanhalen]

I ordered from them and I did get an email when it shipped. Maybe it is because I paid for tracking? Also, on there website you can order your own strength anywhere from 1 to 32mg, There is just a minimum order of 90ml.

 

[devo6786]

i ordered from them and paypal wouldnt let me change my address to my new one. ive since emailed them to give them the correct address (i also gave them the correct address on my "order form") and have yet to hear back. hope they dont send it to canada! i dont live there anymore

 

[thelook]

I placed an order with them and am having a He!! of a time paying for it.
I have an old paypal account under hubby's name and paypal will not let me pay because the bill from bearjuice was sent to my email acct and not the one registered to pay pal.......grrrrrrrrrr
I sent bearjuice my phone # and explained the problem, now waiting for them to call me, so we can get this paid for.

I HATE PAY PAL!!!!!!!!

 

[devo6786]

I placed an order with them and am having a He!! of a time paying for it.
I have an old paypal account under hubby's name and paypal will not let me pay because the bill from bearjuice was sent to my email acct and not the one registered to pay pal.......grrrrrrrrrr
I sent bearjuice my phone # and explained the problem, now waiting for them to call me, so we can get this paid for.

I HATE PAY PAL!!!!!!!!

thats what happened to me, except they "canceled" the paypal order they sent to my email (which doesnt even have a paypal) and sent a payment request to my fiances paypal, BUT thats a canadian paypal and im not there anymore. lol....

 

[thelook]

Yeah, it is crazy, I hate owing anyone for anything!
I have tried, I do not know what else to do.
Really bummed cause they have a great sale!

 

[gratefulme]

I just wist they would answer their emails. A week is way to long.

 

[bigbear8481]

Hello All,

Wow, thanks for all the support. We are very swamped at the moment & we are at 50% because 2 of us are out with the flu & they are not allowed anywhere near us or the Store.

We apologize for not getting back to some of you.

I will do my best to answer your questions here:

gratefulme: Im so sorry about not contacting you, i have searched through the e-mails & did not see one from you. Please if you still need help, let me know.

lorikay13: Sales for strengths above 24 where less than 10% since we opened so it was decided that we will discontinue those strengths to cut costs.

pcqueene: You can still ask for Double Flavor @ it is still 0.50 per bottles. It is still charged on your bill even with the Free bottles.

Other notes.

It was my fault that shipping e-mails did not go out. I want to say sorry for that. i won't make an excuse I just couldn't get to them.

We are working hard to get the orders out & I will send out notifications when they are shipped out.

We caught up with billing, 24 hrs behind on filling orders & 48 hours out from shipping.

Thank you all for understanding & all your support.

Gotta get back to the bottles,

Bear

 

[bigbear8481]

I would like to try your juice but am wondering why you no longer make the high nic stuff?24 just doen't cut it for me. I see alot of this happening. Is there a reason?
Thanks...you have one great sale going!
LK

Hello lorikay13,

We stopped higher than 24 because sales for higher than that are slow. So to cut costs we stopped those.

Thanks,

Bear

 

[bigbear8481]

I know. I even emailed them about this, and I couldn't get a response. They just ignored me. It's to bad really, because I was excited about ordering from them.

Hello gratefulme,

As I said, im super sorry but I did not see any unanswered e-mails. Im not the only one who checks but im sure no one would ignore you on purpose.

If you need anything, let me know.

Bear

 

[bigbear8481]

Is double flavoring still an option at an additional charge? It used to be on the site, but I can no longer find it. Thanks!

Hey pcqueene,

Yes just ask for it & as long as we have it, you can have it.

Thanks,

bear

 

[bigbear8481]

I think you have to specify in your order and they will add to your invoice. I asked for double flavor on all my order last week and they billed me for it. What I don't like is that they don't confirm when your order is shipping or respond to emails other than orders.

hey jcamacho,

Sorry about that, its my fault. Like I said we are swamped & i know its not an excuse. JJ said he sent you a confirmation. If he was mistaken Im sorry.

Thanks,

Bear

 

[bigbear8481]

I placed an order with them and am having a He!! of a time paying for it.
I have an old paypal account under hubby's name and paypal will not let me pay because the bill from bearjuice was sent to my email acct and not the one registered to pay pal.......grrrrrrrrrr
I sent bearjuice my phone # and explained the problem, now waiting for them to call me, so we can get this paid for.

I HATE PAY PAL!!!!!!!!

Hey thelook,

We wanted to call but are not sure of the timezone. Dont wana wake you up. We sent you an e-mail regarding the issue. We will fix it & if not we will call you in the afternoon.

Thanks,

Bear

 

[thelook]

Hey thelook,

We wanted to call but are not sure of the timezone. Dont wana wake you up. We sent you an e-mail regarding the issue. We will fix it & if not we will call you in the afternoon.

Thanks,

Bear

I think we got it worked out, payed through hubby's pay pal account! Yipeee!

Hope you all feel better, the flu sucks

Looking forward to trying you're juice!

 

[tardcore]

these prices look amazing! one question, though: your BOGO sale that's going on, would I have to pay shipping on the free bottles?

 

[bigbear8481]

these prices look amazing! one question, though: your BOGO sale that's going on, would I have to pay shipping on the free bottles?

Hey tardcore,

Yes shipping is not included in the BOGO sale & neither is extra flavor.

Thanks,

JJ

 

[Tuesday]

I viewed your website and your flavors look good, what flavors are clear to amber in color? I only buy in this color range. I like lighter flavors not too sweet. Let me know I would appreciate it

 

[Tuesday]

I looked at the raspberry watermelon what color is this in the bottle?