Thanks,that actually helps quite a bit.I always thought processed through customs meant it had cleared.This one showed processed 4 days before 2 packages from Fasttech were processed,but they went right on after that scan,and were at my door a few days later,so i started thinking maybe the other got lost.If it helps i just been through this. I filed a complaint with the post office. They informed me processed through customs does not mean it has cleared customs. My order sat in NYC customs for seven weeks. It eventually arrived but without tracking updates. My next order arrived in 10 days through the same customs. The post office will just tell you it is still in customs.
The one i'm waiting on is from Focal which may explain the hold up.I have seen posts saying customs is forwarding vaping products to the Fda for inspection,and since that is all Focal sells,it's pretty obvious when they see that name,that is what's in the package,where it's harder with Fasttech stuff since they have a large variety of stuff.They should at least scan the package so people know where their stuff is though.