This must be something new, because my order was listed exactly as I purchased it. I wonder if they got complaints from International customers and implemented a change. Hmmm... curious!
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This must be something new, because my order was listed exactly as I purchased it. I wonder if they got complaints from International customers and implemented a change. Hmmm... curious!
They didn't say they wouldn't send it. They asked if they could wait for your next shipment to save shipping.
Maybe it's because I'm a business but I often make that offer to companies I deal with.
FT's bottom line is pretty thin. I can't blame them for asking. Especially not when you have people who are making multiple orders a week.
Mine is labeled as a gift, don't want it getting in the wrong hands. Is that why its taking my tracking forever to update? Are they inspecting it?
I might have been very active on this thread but I am no FT fanboy, they have sent all my orders perfectly at a dirt cheap price so I am very happy to use them almost exclusively now, however, for me these are business transactions, if they raise the prices and I can get the same service elsewhere cheaper I will buy from there instead.
FT are making low margins and aiming for bulk sales to make their profits, if they lose focus on the price then they will lose a lot of the volume they sell. I don't see why they would deliberately do that, Walmart wouldn't suddenly charge Macy's prices and hope for a few customers each day.
7 days - my fastest fasttech order yet. 
The juices smell HOOOORRIBLEEE, hopefully they improve...
The juices smell HOOOORRIBLEEE, hopefully they improve...
Just reiterate that you won't be making any ecig purchases for a while and ask them to send it separately. As the other reply said, they haven't refused to send it, they just asked if you would let them save themselves some shipping cost.
I bought a Damascus Steel Folding Knife, very similar to this one and it came from Pakistan. I had no issues at all and the blade was a good 3 inches as well.
The last straw was them acknowledging their mistake and then asking you if you happen to be making another order so they can send it with that instead of having to pay shipping again?
They aren't forcing you to make a purchase...they are asking you if you are so they can send it with that, which is SOP for fasttech.
7 days - my fastest fasttech order yet.
The juices smell HOOOORRIBLEEE, hopefully they improve...
The Hangsen Peach I got yesterday smells like Trolli Peach Rings. Haven't tasted it yet. Letting it steep.
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The online tracking (at least for USPS) is a joke sometimes. My last order from Fasttech, it got to the "Left San Francisco" point and stuck there for almost a week. Worriedly checking it every day, I'm almost freaking out - then the next entry on the tracking web page said "delivered" and I walked out and got it out of the mail box.
They'd have lost my business there. I'm perfectly willing to accept that a high volume, small order company will have issues since they're not going to be opening and testing everything they send out. On the other hand, between the time involved and their sending me something defective to replace the defective thing they sent first, I'd avoid them.
I've been one of the lucky ones, though. I've only ordered from them a couple of times, but every one has taken about a week and a half to arrive and besides that one battery has been perfect.
The only package I have floating around still from Fastech is from 5/18/2013. The total order was $9.94. The packaging is labeled as "Electronic Parts" with a value of 43 HKD (5.54 USD). I don't see anywhere on it declaring it as a gift.
For those of you recording ship times (I live in Florida, USA):
Placed - Shipped - Delivered
05/14/13 - 05/15/13 - 05/25/13 (9 business day shipping)
05/16/13 - 05/18/13 - 05/29/13 (9 business day shipping)
07/27/13 - 07/30/13 - Waiting
07/31/13 - Waiting - Waiting
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Hey if you got a better hardware supplier, go with them. I just reordered another Innokin SVD, icore 4 charger and 4 more Panasonic 18650 batteries. The quality, price, and service are unsurpassed in today's market. 9 days till it is placed at my doorstep, the package was in perfect shape, the products were in pristine condition and not one DOA, yeah, not one complaint about anything! Well other than quit making me give you my money Fasttech!!!!!
Seriously, they could start mailing me dead cats with my orders for all I care. A missing item or a broken item here are there and a possibility of some customs shenanigans is no where near enough to match their selection and prices. It's like, I've paid 200 dollars for things I would have had to pay thousands for, there's not much that can happen thats going to make me say "I'm done with fasttech." I don't know about the rest of you, but I would probably still be using a ego battery and a protank if I wasn't getting the prices I was getting on fasttech.
I agree with the above, they have been very responsive to any questions although it may take a little while because of the time difference. I think it was good business practice to offer to send with the next order. Heck I have had that happen several times with local us vendors and very reputable vendors which I think is fine and if I don't agree I just tell them I am not planning on making another order anytime soon, I think putting demands on them after they admit their mistake and offer suggestions is not the best way to handle it but just my two cents. As others have said, they did not say they would not send without you making another order just offered it up as a suggestion. I think the response given was a little uncalled for but that is me. When I order form another country I order knowing that things take time and there are barriers that may be experienced.
If I want something fast I don't order form FT. If I can wait I will definitely give them an order.
Bloody True Words
Not sure I would have even sprung for a protank at full retail price
...
Not sure I would have even sprung for a protank at full retail price
I haven't opened my Kanger one yet the X9(?) protank is working a treat on my X6 battery (Protank is too top heavy on an ego)
Wow the low end charger that comes with the non nitecore kit from FastTech REALLY sucks. Oh well like I said in another post, Live and learn. Shoulda got the Nitecore kit..
Not recommended.. Vamo V3 6-in-1 Variable Voltage Electronic Cigarettes Set with OLED Screen.. Get the 18650s with Nitecore charger kit..
Not recommended.. Vamo V3 6-in-1 Variable Voltage Electronic Cigarettes Set with OLED Screen.. Get the 18650s with Nitecore charger kit..
Bloody True Words
Not sure I would have even sprung for a protank at full retail price
Yeah, I got my self one as a gift when I found them locally for 11 dollars, and I still grumbled about spending that much, lol.
This! And joining this forum has played a huge part in my upgrades. Thanks ECF and FastTech for killing my bank account and making me a happy vaper!
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