batteries are know too break down with air pressure and become unstable from being in a plane,or so i have heard.
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I think it's possible that FT reships them as soon as they return. I know I had three packages stalled in acceptance on the 21st of Oct. I received a notice that I was refunded for one of these two days ago. It was just there. Nothing on the tracking system, them bam!
I had started tickets already, so you'd think I would have got something from the staff regarding this. I didn't even get a staff response to the ticket. Jasmine sent a notice, and when I checked my balance the refund was already there
I'm waiting to see if the other two 'magically' reappear in the system
edit: The package that got returned did have a battery device in it. The other two did not
I had one that said returned to sender and then it showed up in SF. I've got a package of toppers that just got 'Returned to Sender' today, I hope it pops up in SF as well
I think it's possible that FT reships them as soon as they return. I know I had three packages stalled in acceptance on the 21st of Oct. I received a notice that I was refunded for one of these two days ago. It was just there. Nothing on the tracking system, them bam!
I had started tickets already, so you'd think I would have got something from the staff regarding this. I didn't even get a staff response to the ticket. Jasmine sent a notice, and when I checked my balance the refund was already there
I'm waiting to see if the other two 'magically' reappear in the system
edit: The package that got returned did have a battery device in it. The other two did not
It is quite possible that if a package gets returned without a prohibited item, that they turn around and resend it. In a way, that is what I would expect from a vendor. If they know nothing in it is prohibited, they would still rather have the sale than provide a refund and thus will reship it.
I agree we had to learn. My first order I had batterys in it I did not know about the shipping issues. The day after I placed that order I found this thread and learned of this issue I contacted fasttech via there ticketing system and asked them not to ship the batterys they contacted me 3 days later telling me my package already shipped. This package is still in acceptance. Out of the 3 orders I have placed since then I have received 2 and 1 is still packing.
I learned batterys are a no no via this thread and after my first order I never ordered them again.
But how many people are posting on this very thread stating that they ordered batterys and how they sure hope they make it. This is causing un-needed delays, and they are just as guilty as fasttech in all of this.
I hope so too for you!I had one that said returned to sender and then it showed up in SF. I've got a package of toppers that just got 'Returned to Sender' today, I hope it pops up in SF as well
Well, my package made it through OK. About three week turnaround from order. However, the nice inspectors at HK Post decided not to seal the seam where they opened the package up very well. Opened my mailbox to find a partially opened envelope, with only one of the seven items I ordered in it. To make matters worse, the only item left was the only non-vape item on the order !!!
Yes, and I dont mind the people that dont know the regs and order them. Those I place the blame on FT. At least....hopefully....that will no longer be an issue now.
Yes, I can reason with the troubles that FT was having. I would prefer to get what I ordered as opposed to not. That would be the way to handle it.
I feel bad for FT. They have had a rough time I'm sure. A couple of bad decisions can break you down. They're just human. We all make mistakes. It's how you handle those decisions that make the difference. It seems to me that they are really trying, so I wish them the best. I want to continue to get me some FT too!
You know Ref, I hope they get through to you too. Haha. Can't really blame one for trying
Wow! That REALLY sux. I hope you've filed a ticket for that. I don't blame you for being mad either. I know HKP had a lot on them too, but that's no excuse for such negligence. I would file a formal complaint against them as well. Hope it works out well for youWell, my package made it through OK. About three week turnaround from order. However, the nice inspectors at HK Post decided not to seal the seam where they opened the package up very well. Opened my mailbox to find a partially opened envelope, with only one of the seven items I ordered in it. To make matters worse, the only item left was the only non-vape item on the order !!!
Wow! That REALLY sux. I hope you've filed a ticket for that. I don't blame you for being mad either. I know HKP had a lot on them too, but that's no excuse for such negligence. I would file a formal complaint against them as well. Hope it works out well for you
And take plenty of pictures of the package, the paperwork and the item(s) you received and attach them to your ticket.
I test drove an order with 6 two packs of my favorite battery from FT. The total for the twelve was 28.00 + 21.00 to ship them with the "new" shipping method. Thats right at 50 bux total. Done the math, and that brings them to a little over 4 bux each shipped. Thats still cheaper than the best battery price here state side.
I didn't push the button ....yet
, but I probably will in the next day or two. I have a Daughter and her Husband that I'm trying to set up with 14500 gear. They're new to vaping, and I want to get them using something that will do the job right. They really like my setups, so this would work for meYou know Ref, I hope they get through to you too. Haha. Can't really blame one for trying
To be honest, my view is the responsibility is on the vendor not the customer, if they sell it they have the responsibility of how to ship it to me and which postal company to use. I am a customer not a shipping expert, it's their job to get it to me safely, admittedly I was aware there was a chance they couldn't and I took the risk of it not happening but I don't feel it's my issue.
Done and done. I will give them some time to respond to ticket, but if I get runaround or delayed much, I will dispute payment and hope it gets worked out. Would much rather just have the items.
And the shipping company wants to make a buck too
Honestly there should be a straight up slow boat option...period, if it's a hazardous cargo item...it immediately gets put in a big ole conex box, and when the box gets filled up...it's loaded on a container ship and sent, whether it takes a day to fill the box or a month
I see your point on this. I ran a Glass Shop for 15 years. All orders sent was solely MY responsibility. Anything I received was the responsibility of the distributer UNTIL I had it in my shop. I don't guess I should have to explain how fragile glass is. Sometimes I lost, but I learned. I also learned what insurance was lol.
Like I said, FT went through some growing pains. Hopefully now they will move forward and minimize the loss, and we can get back on track.
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