We switched from AC to heat the other day. I was going to just use the gas fireplace for
supplemental heat until the weather got a lot colder but just found out they broke the fireplace this Summer when they installed a FREE mandatory safety recall kit. I really don't want to call them back to fix it because they didn't know what they were doing. The place where we bought it went out of business so the manufacture sent this guy to install the safety kit. There is the possibility that it was done correctly and something else just crapped out but it use to work fine and now it doesn't.

The good news is the new heating system we had installed last Winter is working great so we really don't have to be in a hurry to get the fireplace fixed. I did send an email to the manufacture to see if they will send some other company out to take a look at it before I schedule a service call.