What do you mean by "turned off all the controls"? How do I do that?
Here is Microsofts directions. They explain it better than I do.
Open User Accounts by clicking the Start button Picture of the Start button, clicking Control Panel, clicking User Accounts and Family Safety (or clicking User Accounts, if you are connected to a network domain), and then clicking User Accounts.
Click Turn User Account Control on or off. Administrator permission required If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
Select the Use User Account Control (UAC) to help protect your computer check box to turn on UAC, or clear the check box to turn off UAC, and then click OK.

