I really hope your order arrives Monday because an experience like this can leave a bad taste in your mouth and sometimes not sure who to blame. My experience with the ladies at Cignot has been perfect to date and it's not that I am defending them, but I also have had similar problems with the USPS. More than a few times my orders
through the post office are in my mailbox and at the same instant online it reports that the "shipping information was recieved" but not shipped yet.
Unfortunately we live in a not-so-perfect world and stuff happens. If anything at all please realize that once your order is in you won't be disappointed and it will be worth the extra time it took. I don't know how long you've been smoking analogs, but after my 36+ years of smoking, just a few extra days wouldn't have made any difference.
It's highly unlikely that Cignot is to blame, but we all make mistakes from time to time.
Let us know when your order is in!