Hi mwa, I'm Brandon, and I work for Ms T now. I wanted to address the points system. It was a nice perk that Ms T wanted to offer her customers even though she really didn't have to. Unfortunately, it turned out that there were more problems than solutions with the program, even including the discovery of one or two ways where a not-so-scrupulous person might be able to buck the system. The program was discontinued indefinitely in favor of coupon codes, which have now been posted on the forum for a month or so. There are currently three one-time-use codes on the website (plus additional ones on all the business cards everyone has seen), that will allow 10% off an order. New coupon codes will be circulated in as time goes on. This actually turns out to be just as beneficial (if not more) to the customer than the points program was. There is also no waiting until you have the proper number of points to be able to redeem. I have already seen people make up more than their share of points by using the codes. This certainly seems to be a better and more fair program in the long run. That isn't to say that points may come back someday, but for now, the program is on the shelf.
I hope you don't take this as a slam (like you expected), because your questions about it are certainly valid. I have been explaining it to other people already as well, and the response to the coupon codes has been good so far. Please feel free to take advantage of them if you would like to place orders. Remember, when using one, type it in exactly and be sure that the total order amount shows as adjusted. If it doesn't adjust, either you have entered it incorrectly, or you have used that code before.
If you would like to discuss it more with me, please send an email through Ms T's website. I'd be more than happy to talk with you. I know this has been a point of frustration for some people, but I hope you understand. We would love to have you order from us again.
Thanks,
Brandon
Ms T's Bakery
I hope you don't take this as a slam (like you expected), because your questions about it are certainly valid. I have been explaining it to other people already as well, and the response to the coupon codes has been good so far. Please feel free to take advantage of them if you would like to place orders. Remember, when using one, type it in exactly and be sure that the total order amount shows as adjusted. If it doesn't adjust, either you have entered it incorrectly, or you have used that code before.
If you would like to discuss it more with me, please send an email through Ms T's website. I'd be more than happy to talk with you. I know this has been a point of frustration for some people, but I hope you understand. We would love to have you order from us again.
Thanks,
Brandon
Ms T's Bakery