I bought a Vamo v3 from you the other day and then I started reading about the black chrome finish coming off for some people. Do they have a warranty of any type? Is this an old issue that has already been resolved? Thanks great service as always.
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Hi tdavids!
Will find out and let you know immediately.
However, if you have any problem whatsoever with it or with any other DV product, please go to the contact form on the DV website and send us an email directly.
That way, we can find your order quickly and any other relevant info to help us facilitate any warranty, return or exchange evolutions.
The contact form is at the bottom of this webpage:
Contact Us
Thanks!
cnew
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Plating is not covered under warranty, sorry, if this is new to you and you just purchased it you can send it back if that is not acceptable to you.
edit: I had to change policy on this when someone insisted I replace their 6 month old Vamo for no other reason than it looked "bad", so change was made.
No, I don't want to stick you with a used Vamo. I like the device I figure if the finish goes to heck I'll just get a Jwrap for it. I have another question though I ordered a couple of MT3S' and a 5 pack of heads I popped one out so I could try a 1.8 on my EGO and then I saw the box said Protank, Evod. I thought the MT3S heads were different or is this an error?
Hi tdavids,
MT3s are not made to work interchangeably with the Protank/EVOD coil heads, but we need a little more information to answer more completely.
Can you send an email through our contact form on the DV website, giving more detail, i.e. which eGo battery were you using? Did you order MT3s coil head replacements but get Protank/EVOD ones? etc.
The email form is at the bottom of this page:
Contact Us
Thanks!!
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