Vapor Cig-lifetime warranty on atomizer, pink penstyle!!??!!

[calligal]

The Vapor 1000 is my first purchase. I bought it after so reading about them in the reviews forum and have had it for almost two weeks.
So, I am not an expert but I am pleased with my purchase.

One of my atomizers must have had a slight flaw which developed only after using for 6 days. It worked fine then just got progressively worse until I could see the juice and vapor coming out the top. The battery would still light up but no vap.

I emailed them that evening about the atomizer and my concerns that the juice had been pulled up into the battery, they replied and shipped out a replacement atomizer and battery the very next day. (a pink one this time)
Took two days to get here by mail. They included a return envelope for me to return the defective parts (I have to pay for the postage $1.65) but they also included a dark glass bottle of High Melon juice for my trouble. The only trouble I had was making sure my only battery stayed charged. I am currently vaping away with both as I write this.

I also emailed them previously before purchasing and they were always quick to reply and answered all my questions. They have excellent customer service skills.

 

[tribalmasters]

OHH MY GOD!!! I have been after a pink penstyle since forever almost!! I am going to ask my supplier about getting these!!

 

[trog100]

If you buy in bulk from china, you could replace them easily and for cheap, atomizers only cost 2 bucks to make then a buck or so to move and store. The actual cost of them is like 4-5 bucks or less in bulk.

you forget the important bit.. handling costs.. western handling costs not chinese ones..

someone has to answer customer complains and send out the new parts.. and check the old are really f-cked..

the chinese get away with this life time stuff cos they know most folks wont bother waiting for the long long turn around for a cheap item..

a western dude will simply go bankrupt... he he he

the ruyan five year concept was a cart lock in.. at 22.000 dollars a gallon for their liquid in little plastic tubs called catridges a fifty year warranrt would be feasible..

but if folks want to go for this kind of stuff its up to them..


trog

ps... time to panic joe.. i just got the server is too busy try again later message.. whoops...

 

[windblown]

i simply dont understand why i have not read about others buying from this supplier, with this kind of warranty. any idea?

Tex, Marian just announced on the forum a few weeks ago that she had formed a company and was selling the e-cigs. I don't think many of us knew about the Vapor cig before that. However, we did know Marian, as she was one of the early members of the forum. I ordered a Vapor 1000 from her and love it.

i just realized that they have no address....so another forum member mentioned that this does not set well with him/her...to send money to someone without an address...what do you think?

Marian has a phone number where you can call and talk directly to her or one of her assistants. I'm sure they would be more than happy to give you their address. Their customer service is simply outstanding.

 

[mamu]

I received my Vapor 1000 from vaporcig.com. It is an 801 type. No problem with vaping with it, good throat hit. The softer and slower a drag you take the better the throat hit.

But, comparatively, I have the Rio (also an 801 type) from vapornine.com and find no difference between the two, at least for now. I have no idea if the internal workings are different, but the Vapor 1000 and Rio have interchangeable parts. Vaping with either one is absolutely the same - slow and soft drags gets the same results.

VaporCig.com sells the Vapor 1000 starter kit on sale for $99.95, and it appears that the regular price will be $199.95. VaporNine.com sells the Rio starter kit for $69.95. Both come with 2 complete units, charger with cord, and some cartridges. A bonus with the Vapor 1000 purchase was a bottle of e-liquid, plus a free bottle if you mention this forum.

Both have fantastic customer service. I received a response email from both within a few hours of emailing them. Both have fast shipping times.

The bottom line is I really really like both of them. So only time will tell if the huge difference in purchase price between the two will be worth it to buy another Vapor 1000 versus buying another Rio. Depends on how long each one lasts. Vapor 1000 has a lifetime warranty on the atomizer with a 6 month warranty on the battery. Rio has a 14 day return and guaranteed not to be DOA (dead on arrival).

What I found interesting was that the user manual that came with the Vapor 1000 is - page for page - the exact same user manual that came with the Rio, including the illustrations. A few wording changes here and there and a different cover, but essentially the same user manual with the same titles, text, and pictures. I thought the Vapor 1000 was a brand new product developed by a brand new company, so how is it the user manual would be the same as the user manual from a product that been around for awhile? Hmmm?

The e-liquid from vaporcig.com is called Nic Kick. I've tried the different flavors - cherry, coffee, vanilla - and am disappointed so far because I can't tell there is any flavoring at all. So not sure what's up with that. It is $5 more ($14.95) for a 15ml bottle than other vendors ($9.95), so I don't think it's worth that extra $5 for a 15ml bottle, even if it is in amber glass bottles. Johnson Creek sells e-liquid in amber glass bottles for the same as other vendors, so not sure why there would be an extra $5 for vaporcig.com's e-liquid.

Anyway, for what it's worth, I like them both, much more so than the DSE 901 I purchased a while back. Both the Vapor 1000 and the Rio produce a smooth ride with a very nice and rewarding vaping experience. The only difference I can tell at this time is the difference in cost.

 

[jamie]

i simply dont understand why i have not read about others buying from this supplier, with this kind of warranty. any idea?

Possibly because many folks have lots of other parts already and they void their warranty if you use their atomizer with other parts. The atomizer warranty is therefore predicated on continued purchase of their batteries.

 

[jamie]

The e-liquid from vaporcig.com is called Nic Kick. I've tried the different flavors - cherry, coffee, vanilla - and am disappointed so far because I can't tell there is any flavoring at all.

I agree and was also disappointed.

 

[Drewsworld]

One possible reason for the manual is that ALL of these E-Ciggs except for the SCREWDRIVER are made in China...Nothing personal against the Chinese or anything but they hack everything over there...almost all there websites descriptions are the same...All there flavors are hacked from each other..and all there manuals are very generic and hacked from each other...Mostly all thier parts are interchangeable on the similar models...however there are some subtle to drastic machining processes that make some work better...I think the lifetime atomizer is why you pay more for one, and its probably worth it, the way it sounds... The shipping alone costs more to China than atomizers...anyway happy vaping

 

[Texmac1011]

I just received my Vapor 1000 Wednesday night, so my experience is limited. Also, many thanks to all who took the time to write about this and other models. At least I was able to make an informed decision, be it right or wrong.


1. Great packaging, arrived on time (ordered Friday and was told it would arrive Wednesday). I got the blue one. Pink is not my style and black wasn't an option for the starter kit.
2. I have been struggling with the batteries. One seems to charge for the initial 5 hours and last a day or 2. The other is on the charger now for it's 3rd 5 hour cycle and wants to last an hour or 2 before it starts blinking and going dim. I have had some instances where the battery blinks at me 25 times for some reason. The LED is bright and it still works, so I'm not sure what this is.
3. I have no experience with throat hits and vapor quantity, but have learned both are better if I don't have a cartridge in. (Can someone explain this to me?) I have read a lot about cartridges and dripping on this site and, while it is great info, I have managed to confuse myself thoroughly.
4. After using the vaporizer for 1 day, I switched to the other (it comes with 2) and the 2nd one seemed to work better than the first. Being new, I am probably the reason for this, so I will clean, blow, etc. to see if I have clogged the 1st one up.
5. The flavor cartridge thing is great ( I got orange and cherry), but so far appears to be irrelevant. Both flavors taste the same (flavorless), so either I need to try flavors from somewhere else or lower my expectations.
6. I was a 1-1/2 a day smoker and am on my 2nd cartridge, so the cartridges are lasting longer than I thought they would.
7. I can't seem to keep the LED lit for one continuos drag, no matter how slow I go, but this is a goal for me and I will keep trying. It is easy to do without the cartridge in.
8. I have to learn to vape without looking at the LED on the end or my auto insurance is going to increase considerably.
9. I underestimated the nicotine impact of my former cigs (Eclipse-no published nicotine info). I ordered the low content cartridges and, while I sure they will help me lower my addiction level, I am getting irritable from time to time (sorry honey).
10. I am committed to doing this and will not stop! If nothing else, it is a $70/week raise for me, if I stay away from the cigs.

Thanks for everyone's info on this site. It was, and will continue to be a great resource for me and others who come along.

 

[mamu]

3. I have no experience with throat hits and vapor quantity, but have learned both are better if I don't have a cartridge in.
Are you just dripping then?

5. ...Both flavors taste the same (flavorless), so either I need to try flavors from somewhere else or lower my expectations.
I bought the Coffee, Cherry, and Mint along with the Vapor 1000 starter kit. The Mint is actually good, but I'm not getting ANY flavors from the Coffee and Cherry - bummer! I also bought some pre-filled cartridges of Vanilla which is ok. I have been using the Vanilla cartridge and drip 2 drops of Mint on the atomizer every once in a while - nice! I guess I'll only use the Coffee and Cherry when I'm desperate - wish I could return them and get my money back!

6. I was a 1-1/2 a day smoker and am on my 2nd cartridge, so the cartridges are lasting longer than I thought they would.
You should only need to use 1 or 2 cartridges a week if you refill them, or top them off. I re-fill cartridges until the filler is no longer white, that way I save money by re-using cartridges otherwise I'd be going through 2 cartridges/day.

7. I can't seem to keep the LED lit for one continuos drag, no matter how slow I go
Me too!!! It stays lit for about 2 or 3 seconds and then dies - freaking frustrating!!!

9. I underestimated the nicotine impact of my former cigs
I smoked about 2 packs/day and I'm using the High content - this definitely satisfies me. I use about 2ml of e-liquid/day. Maybe in a couple of months I'll switch to Medium nicotine content.

 

[calligal]

My pink atomizer replacement has an airy draw to it. I thought the atomizer might need to be worked in but today I tested it by wrapping a piece of saran wrap around where the battery and atomizer meet and the draw was much better. I am afraid of tampering with it because of the warranty so have settled for putting a rubberband around it so that the draw matches my black one. (The draw becomes way too hard if wrapped completely around to seal in entirely.)

Regarding the juice....I am rather happy to hear that the flavor and throat hit seems weak. I started with Cherry and Tobacco in 24mg. They smell different in the bottle but neither left enough taste for me to admire or dislike. I just got their Melon with my replacement and I will say that it has a nice light refreshing flavor but even that I didn't notice until after I was analog free for 5 days. I was beginning to wonder if the problem was with my tastebuds. Apparently I need more juice.

Every now and then my battery starts that rapid blinking tho it doesn't need to be charged yet. Usually when I have been hitting to hard and to quickly in sucession which I tend to do when I really should be dripping instead.

I have had way too much nicotine trying to notice if there is a difference in vaping with and without the cart in. I even tried with an empty cart. Sometimes I can tell and sometimes I can't. I wonder if wrapping the lips around the cart compared to around the atomizer makes a difference?

I agree Mamu that only time will tell if we got what we paid for.
I used that warranty in my 1st week but as your other vendor gives 14 days I would have been covered anyway.

 

[Legato525]

Regarding the concern of not having an address. They do, I don't know it off hand, but their HQ is in Riverside, CA and they also have a local shop in Rancho Cucamonga, CA at victoria gardens mall. If your ever worried about contact with Marian or anyone at vaporcig, don't be. There are not a fly by night company and are settled on the southern California area. I spent two hours today at the mall hanging out with them.

Again, as for the guarantee being voided when used with other parts. It has nothing to do with Marian trying to get you to stay with her product only. Vapor 1000 is not a standard pen style PV. I personally have tested a lot of generic parts with my vapor 1000, some work, some don't. I will not say what because I don't want to undermine Marian's information. I understand that I have voided the one PV's guarantee and I am not worried about. Jamie, you need to drop posting about the guarantee every time there is a new thread on the vaporcig. If you want to engineer and manufacture a PV and offer a lifetime guarantee without conditions, be my guest, but now your beating a dead horse. Once again, I remind you jamie, If you put a ford part in a GM car, you have voided their guarantee, it is no different with PV's.

 

[jamie]

Jamie, you need to drop posting about the guarantee every time there is a new thread on the vaporcig. If you want to engineer and manufacture a PV and offer a lifetime guarantee without conditions, be my guest, but now your beating a dead horse. Once again, I remind you jamie, If you put a ford part in a GM car, you have voided their guarantee, it is no different with PV's.

Legato if you're gonna go all "you need" - okay. You need to stop misrepresenting my position. You need to stop letting your inner fanboy interfere with your comprehension. You need to stop pretending that their policy is aligned with most other ecig sellers when it's not. Your car industry high horse "reminder" is nonsense.

I don't support the notion that companies get to have hidden warranty terms outside peer standards that they dole out selectively by email after the fact.

Our atomizers are the 801 standard size, so they should fit other 801 styles such as Sedansa and NJOY.

 

[mukky]

this is interesting

 

[mamu]

The first day of use for the Vapor 1000 was ok, didn't have problems while vaping when depleting the factory set battery charge. That was the day I wrote my comparison between the Vapor 1000 and the Rio. Everything was aok that first day.

But now, after 4 days of re-charging the batteries and following the 5 hour charge for 3 days guideline, I have to puff..puff..puff during a draw to get the LED light to stay on past 2 seconds. The throat hit is minimal to none having to do this. I definitely need a good throat hit to feel satisfied! I guess if I didn't need the throat hit, this e-cig would be ok.

I emailed about this problem and was told to hang in there and to be sure to take a long and slow draw - aargh!

I think if you have to jerry-rig this thing with a rubber band to get a good draw as mentioned in a previous post, there's something mightily wrong here.

Seems like some people are doing ok with their batteries and some are not.

Anyway, thank heavens for the guarantee.

 

[calligal]

The first day of use for the Vapor 1000 was ok, didn't have problems while vaping when depleting the factory set battery charge. That was the day I wrote my comparison between the Vapor 1000 and the Rio. Everything was aok that first day.

But now, after 4 days of re-charging the batteries and following the 5 hour charge for 3 days guideline, I have to puff..puff..puff during a draw to get the LED light to stay on past 2 seconds. The throat hit is minimal to none having to do this. I definitely need a good throat hit to feel satisfied! I guess if I didn't need the throat hit, this e-cig would be ok.

I emailed about this problem and was told to hang in there and to be sure to take a long and slow draw - aargh!

I think if you have to jerry-rig this thing with a rubber band to get a good draw as mentioned in a previous post, there's something mightily wrong here.

Seems like some people are doing ok with their batteries and some are not.

Anyway, thank heavens for the guarantee.

The first day of use for the Vapor 1000 was ok, didn't have problems while vaping when depleting the factory set battery charge. That was the day I wrote my comparison between the Vapor 1000 and the Rio. Everything was aok that first day.

But now, after 4 days of re-charging the batteries and following the 5 hour charge for 3 days guideline, I have to puff..puff..puff during a draw to get the LED light to stay on past 2 seconds. The throat hit is minimal to none having to do this. I definitely need a good throat hit to feel satisfied! I guess if I didn't need the throat hit, this e-cig would be ok.

I emailed about this problem and was told to hang in there and to be sure to take a long and slow draw - aargh!

I think if you have to jerry-rig this thing with a rubber band to get a good draw as mentioned in a previous post, there's something mightily wrong here.

Seems like some people are doing ok with their batteries and some are not.

Anyway, thank heavens for the guarantee.

I'd like to clarify that the rubberband trick I use is because the draw is a bit too light for me. Think smoking a light cigarette after being used to regulars. I don't think it is defective and another user may prefer it for the airier hit than the tougher one I get with the black one.

I made a video but have no clue as how to show it here. My battery light stays on about 2 or 3 seconds, goes out, then will come back on as I continue to pull. I get a good vap and I draw almost exactly the same way I smoked.
At the same time it doesn't make sense if both units were working fine for you out of the box but now are having problems. What are you dripping on the atomizer? Mine seems to work more to my liking if I use the mix I made by adding glycerine to the juice they sent me.
You have more experience than I but I thought it might help explain why the problem may not seem to be strictly related to the battery.
It is times like this I wish I knew more.

 

[Texmac1011]

The first day of use for the Vapor 1000 was ok, didn't have problems while vaping when depleting the factory set battery charge. That was the day I wrote my comparison between the Vapor 1000 and the Rio. Everything was aok that first day.

I had problems with one battery from day 1, still do.

But now, after 4 days of re-charging the batteries and following the 5 hour charge for 3 days guideline, I have to puff..puff..puff during a draw to get the LED light to stay on past 2 seconds. The throat hit is minimal to none having to do this. I definitely need a good throat hit to feel satisfied! I guess if I didn't need the throat hit, this e-cig would be ok.

I get 4-5 seconds on one, lucky to get 2 seconds on the other.

I emailed about this problem and was told to hang in there and to be sure to take a long and slow draw - aargh!

I have not e-mailed, yet and am not really interested in being told to hang in there!

I think if you have to jerry-rig this thing with a rubber band to get a good draw as mentioned in a previous post, there's something mightily wrong here.

Seems like some people are doing ok with their batteries and some are not.

Anyway, thank heavens for the guarantee.

I agree. I ordered a new setup from a different supplier, so I have something to compare to. Once I compare, somebody is getting their's back.

 

[mamu]

I agree. I ordered a new setup from a different supplier, so I have something to compare to. Once I compare, somebody is getting their's back.

Please let us know your results with the comparison. In a previous post I compared the Vapor 1000 with the Rio from vapornine.com

The Rio has been performing really well - consistently good vapor and good throat hits. I also purchased the pass-through and absolutely love having a fully charged battery 24/7.

 

[Legato525]

You know Jamie, I don't understand your hidden details problem. I don't see why you let that irritate you. As for my analogy, if you can't understand it, then you have a problem. just like not all cars are alike, e cigs are not alike. No where does she make the claim that her product is compatible with others, if you compare he product side by side with a standard 801, they are not even the same size. NJOY won't guarantee their product if you use e-liquid, they don't tell you that in their information, and I don't see why that is a big deal. You continuously try and address this issue, yet you seem to be the only one.

As for me being a fan boy, excuse me for liking a product. I know vaporcig more than most people, so I feel I can provide more details. now if you believe that I am one sided and don't know anything, let me give you a list of my e-cigs

2 Njoy NCIG's
1 901-C
2 Vapor 1000
1 mini
2 puresmoker pen styles

as you can see, I have a broad range of likes as well as dislikes, so if you believe that I only support vaporcig you are dead wrong. Call names all you like, if you do not like their product due to their guarantee, then don't buy it. But you continuing to spout your nonsense is annoying and not helpful.