Greetings fellow vapors!
Note: I have never had a problem with Vaporbeast.com and have ordered quite a bit of hardware/eliquid from them over the past couple of years. I am just at a loss at what to do at this point and do not want to alienate Tim (the owner) as a viable ecig vendor.
I purchased a full size Innokin SVD Kit and received it in less than stellar condition. The bottom housing portion of the unit where the battery is held will not screw on straight. I believe the threads on either the battery housing unit or the portion of the unit which holds the electronics of the ecig are bad/not straight. Along the same lines, because of the threading problem, the unit cuts itself off randomly after about 2 vape draws. I called Tim (the owner) and let him know and was assured it would be taken care of. I never heard from him again. I emailed vaporbeast customer service and never heard back from them. I placed an order for some cartos and put in the comments section of the order that I was still having problems with the SVD kit; received the Ego cartos with no mention of the comments/request for assistance I placed in the order.
I also received the cartos mentioned above and have found quite a few that are bad/non functional. I am hesitant to inquire or place a concern due to the lack of response I received with the SVD issue. I honestly feel that vaporbeast should fix/correct the situation on both orders however not sure how to go about doing so after multiple attempts to work with vaporbest to do so.
Any suggestions/opinions would be greatly appreciated. Vaporbeast has been a stellar vendor in the past and would like to continue doing business with them in the future.
tank/Dave
Note: I have never had a problem with Vaporbeast.com and have ordered quite a bit of hardware/eliquid from them over the past couple of years. I am just at a loss at what to do at this point and do not want to alienate Tim (the owner) as a viable ecig vendor.
I purchased a full size Innokin SVD Kit and received it in less than stellar condition. The bottom housing portion of the unit where the battery is held will not screw on straight. I believe the threads on either the battery housing unit or the portion of the unit which holds the electronics of the ecig are bad/not straight. Along the same lines, because of the threading problem, the unit cuts itself off randomly after about 2 vape draws. I called Tim (the owner) and let him know and was assured it would be taken care of. I never heard from him again. I emailed vaporbeast customer service and never heard back from them. I placed an order for some cartos and put in the comments section of the order that I was still having problems with the SVD kit; received the Ego cartos with no mention of the comments/request for assistance I placed in the order.
I also received the cartos mentioned above and have found quite a few that are bad/non functional. I am hesitant to inquire or place a concern due to the lack of response I received with the SVD issue. I honestly feel that vaporbeast should fix/correct the situation on both orders however not sure how to go about doing so after multiple attempts to work with vaporbest to do so.
Any suggestions/opinions would be greatly appreciated. Vaporbeast has been a stellar vendor in the past and would like to continue doing business with them in the future.
tank/Dave
