Company name
VaporBreak
Date of your initial complaint to the supplier.17 March 2013
How did you contact the supplierEmail
Ticket number (if you were issued one)-
General nature of complaintShipping
Briefly describe your problem or issueOrdered on 13th March. Started to wonder a month later. It has now been more than 60 days and my chance of a Paypal refund has passed.
I've contacted them on numerous occasions on email (you get an autoresponder saying that the message has been correctly sent to customer service). Needless to say, no reply. The package shows as having left China twice (last time on 13th April). I managed to get through to their live customer service a couple of times (most times, they just ignore the question). They admit that there's something not right with the shipping, but refuse to do anything about it. Each time I ask how long I'm expected to wait - there is no response - end of conversation...
I've contacted them on numerous occasions on email (you get an autoresponder saying that the message has been correctly sent to customer service). Needless to say, no reply. The package shows as having left China twice (last time on 13th April). I managed to get through to their live customer service a couple of times (most times, they just ignore the question). They admit that there's something not right with the shipping, but refuse to do anything about it. Each time I ask how long I'm expected to wait - there is no response - end of conversation...
