I've been ordering pre-filled Cartos for years now.
My last two orders, however, have been a huge disappointed. Not only did I not get what I ordered, but the "replacements" I was sent- without being contacted first, mind you- were way below my preferred strength of 36mg.
The first issue here is that my order was changed without my consent. If there was an issue with Stock, I should have been notified. The old adage of "It's easier to ask forgiveness than permission" is a terrible business philosophy. Yet that's exactly what I feel like has started to happen with V4L. I was sent a weaker, and different, product than what I ordered and yet was charged in full. If this were a cheap purchase, a pizza for instance, I would have expected a refund in full for getting Pepperoni instead of Canadian Bacon. You don't change someone's order and expect them to just be ok with it. I'M the one paying the money. So for a $100 order? You bet your ... I feel screwed.
Secondly, I ordered 36mg. If a different flavor were necessary, I should have- at the very least- been sent the same strength. Instead, I was sent 18mg.
Third, I was sent a mix of flavors as opposed to the Chocolate that I ordered. And, as stated above, not even in the correct strength.
This has happened twice, so far. I don't plan on doing business with this company again.
My last two orders, however, have been a huge disappointed. Not only did I not get what I ordered, but the "replacements" I was sent- without being contacted first, mind you- were way below my preferred strength of 36mg.
The first issue here is that my order was changed without my consent. If there was an issue with Stock, I should have been notified. The old adage of "It's easier to ask forgiveness than permission" is a terrible business philosophy. Yet that's exactly what I feel like has started to happen with V4L. I was sent a weaker, and different, product than what I ordered and yet was charged in full. If this were a cheap purchase, a pizza for instance, I would have expected a refund in full for getting Pepperoni instead of Canadian Bacon. You don't change someone's order and expect them to just be ok with it. I'M the one paying the money. So for a $100 order? You bet your ... I feel screwed.
Secondly, I ordered 36mg. If a different flavor were necessary, I should have- at the very least- been sent the same strength. Instead, I was sent 18mg.
Third, I was sent a mix of flavors as opposed to the Chocolate that I ordered. And, as stated above, not even in the correct strength.
This has happened twice, so far. I don't plan on doing business with this company again.
